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Taiwanese AI startup sets up North American HQ in Bellevue, with potential for 500 employees

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eNeural Technologies gets the lay of the land in Bellevue during a Greater Seattle Partners Spinoff program reception at Amazon’s Everest building in Bellevue. Pictured from left: Tom Florino, director, Worldwide Economic Development, Amazon; Rebecca Lovell, COO, Greater Seattle Partners; David Kou, SVP sales and marketing, eNeural Technologies; Lynne Robinson, City of Bellevue councilmember; Jesse Canedo, chief economic development officer, City of Bellevue; Eric Crowley, commercial section deputy chief, American Institute in Taiwan; Kelly Lee, commercial specialist, American Institute in Taiwan. (Photo courtesy of Greater Seattle Partners)

Add another name to Bellevue’s growing list of AI tenants.

Taiwan-based eNeural Technologies is setting up its North American headquarters in the city, joining a wave of AI companies — from CoreWeave to xAI to OpenAI — that have staked out office space east of Seattle over the past year.

eNeural plans to invest $3.5 million in the Seattle region over the next three years and create about 30 jobs, more than 20 of them AI engineering positions, according to Greater Seattle Partners, the regional economic development group that announced the expansion.

The company said it eventually envisions its Bellevue office growing into a core edge AI research and development center with more than 500 employees over the next decade.

The company builds lightweight, low-power AI software and chips that let devices — logistics equipment, vehicles, smart city infrastructure — run AI directly on-site rather than relying on the cloud. eNeural says its portfolio spans model optimization tools, self-learning edge platforms, and neural processing unit silicon IP, along with vision-language and large language model tools built for private, secure deployments.

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eNeural founder and Chairman Jiun-In Guo called the region “one of the most innovative technology ecosystems in the world” and said establishing an HQ in Bellevue gives the company access to “a unique combination of world-class AI talent, global technology leadership, and proximity to key enterprise customers.”

eNeural’s path to Bellevue ran through Greater Seattle Partners’ SelectUSA Seattle Spinoff program, which introduced the company to the region’s AI and tech ecosystem in 2025.

eNeural’s arrival adds to a run of AI companies moving in alongside tech giants Amazon and Microsoft and staking claims on the Eastside over the past year:

  • CoreWeave recently doubled its footprint to 36,000 square feet at One Bellevue Center, expanding its engineering hub with dozens of open roles in the region.
  • Elon Musk’s xAI unveiled a 25,000-square-foot office in the former Epic Games space at Lincoln Square South.
  • OpenAI moved into a new engineering office at City Center Plaza, a space built for 250 employees with room to grow to as many as 1,400.
  • Denver-based Crusoe opened a 7,400-square-foot office in the Key Center building.

Seattle did notch a win of its own this week with the news that Anthropic is leasing 113,000 square feet of space across multiple floors in a South Lake Union development.

The Bellevue office will serve as the eNeural’s primary hub for customer engagement, strategic partnerships, business development, and advanced AI engineering across North America.

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Ted Lasso season 4 is coming soon with these two major changes

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After a three-year wait, Ted Lasso is finally returning to Apple TV+, but season four isn’t simply picking up where the last season ended. Instead, Apple is relaunching one of its biggest original series with a fresh premise, a revamped cast, and notable behind-the-scenes changes that could determine whether the Emmy-winning comedy can rediscover the charm that made it a global phenomenon.

The new season premieres on August 4, with Jason Sudeikis returning as Ted Lasso. However, this time he won’t be leading AFC Richmond’s men’s team. Instead, Ted takes charge of the Lady Greyhounds, shifting the show’s focus to women’s football while introducing several new faces to the franchise. It’s easily the biggest narrative shake-up since the series debuted in 2020.

For Apple, the stakes are higher than they appear. Ted Lasso remains one of Apple TV+’s defining originals, and a successful fourth season would reinforce the company’s ability to extend its flagship franchises without losing what made them successful in the first place.

The Lady Greyhounds become the story

Season four retains familiar characters including Ted, Rebecca, Keeley, Roy Kent and Coach Beard, but several regulars from AFC Richmond’s men’s squad are no longer part of the main cast. According to 9to5Mac, Jamie Tartt, Dani Rojas, Sam Obisanya, Isaac McAdoo and Colin Hughes will not return as series regulars, although some may make cameo appearances. The future of Nick Mohammed’s Nate Shelley also remains uncertain, with reports suggesting he could appear in some capacity.

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The new women’s team brings a fresh lineup of characters, including Tanya Reynolds as assistant coach Alice Chilton, alongside players Gemma, Boots, Lizzie, Niamh and Siobhan. Rather than simply continuing AFC Richmond’s story, Apple appears to be using the new team to reset the series while keeping its familiar emotional core intact.

It’s a sensible move. Extending a beloved series without changing anything often leads to diminishing returns, particularly after a divisive third season. By introducing a new squad instead of recycling old storylines, Ted Lasso has a chance to evolve while remaining recognizably itself.

Apple has also changed what happens behind the camera

The creative overhaul extends beyond the cast. During the first two seasons, Bill Lawrence played a central role in shaping Ted Lasso alongside Jason Sudeikis. His involvement was significantly reduced during season three, a change many critics and fans linked to the show’s uneven storytelling.

For season four, Apple has brought in veteran television producer Jack Burditt, whose credits include 30 Rock and Modern Family, to work alongside Sudeikis. According to The Hollywood Reporter, Burditt helped oversee production and the writers’ room while Sudeikis continued leading the show’s creative vision. Early reactions suggest the partnership may have restored some of the focus that viewers felt was missing in the previous season.

Ultimately, Ted Lasso doesn’t need to reinvent television. It simply needs to remind audiences why they fell in love with its optimism, humor, and emotional storytelling in the first place. Apple has changed both the players on the pitch and some of the people calling the shots behind the scenes. Whether those changes deliver another championship-worthy season will become clear when the series returns next week.

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How iTools became iCloud

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Before iCloud became the backbone of the Apple ecosystem, it spent more than a decade evolving through three distinct services: iTools, .Mac, and MobileMe.

If you’ve got an iPhone, you’ve got an iCloud account. Sure, you might only have the base account, but you’re still signed up for it.

And for most of us, we probably actively engage with iCloud to some degree. After all, iCloud is what Apple uses to store your Messages, Photos, Notes, Contacts, and software backups, and it powers Find My.

But how did Apple get here? While iCloud launched in late 2011, Apple actually began taking its first big steps into subscriptions as a service, or SaaS, eleven years prior.

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So here’s the story of how iCloud became iCloud, and the shoulders of the three prior giants it stood upon.

The year was 2000, and Apple was looking for ways to convert Windows users to loyal Mac fanatics. And what is one of the best ways to lure people in?

That’s right: free stuff.

On January 5, Apple launched iTools. It was a collection of services available to those who were using Mac OS 9.

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The first was iCards, which was electronic greeting card software. It lets you create greeting cards that you could send via email to friends and family.

It may not sound like it, but this was pretty big. In the early 2000s, sending greeting cards via email was a huge deal.

A collection of tools found within iTools

Image credit: BasicAppleGuy on Threads

It also included iReview, which gave dedicated reviews of internet content. Unfortunately for iReview, it would be the first of the iTools products to go under; it was cancelled in 2001 after failing to attract traffic.

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KidSafe was essentially Apple’s take on Bess or Net Nanny, services that would only allow children to visit pre-approved “safe” websites. KidSafe was discontinued in mid-2001, one month after iReview was killed off.

HomePage was another offering, and allowed users to create a personal website without any sort of backend coding. Even more interesting, as Phil Schiller pointed out in 2000, it was available for free.

HomePage gave users templates, free images, and allowed for drag-and-drop customization. It also featured integration with Apple’s iDisk.

And if you’re curious about iDisk, it was yet another iTool. Effectively, iDisk walked so iCloud could run.

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Users were granted 20MB of free personal internet storage, but they were able to purchase up to 400MB as part of an annual subscription. If you wanted that whole 400MB of storage, you’d need to fork over $400.

Those with a HomePage could use a file sharing template to publish the contents of an iDisk folder to the web, enabling sharing with anyone who came across your HomePage.

And last but not least, we had mac.com. While it certainly sounds like it was a place to buy a Macintosh computer, it actually was an email hosting account.

Users who utilized mac.com addresses got an @mac.com email address. Not only was it a great way to show your allegiance in the PC-Mac battle, but it worked as free advertising for Apple, too.

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And then there was .Mac

iTools existed, more or less, in its initial state, for a little over two years. However, when July 2002 rolled around, Apple rebranded it to .Mac.

This brought a lot of changes, but perhaps the most significant was that it was no longer free. As you could imagine, that didn’t go over particularly well.

The service offered a few new features to make up for its sudden price tag. Notably, Backup launched with the service, allowing users to archive their data to iDisk, CD, or DVD.

Users also got McAfee Vriex, an antivirus program, for free. Well, it was free until 2005, at least.

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In 2007, .Mac got a few notable upgrades.

The first was that anyone who had a .Mac account got 10GB of “free” storage that could be split between their email account and iDisk. Users had the option to purchase additional storage up to 30GB.

Finally, and fatally, MobileMe

MobileMe wouldn’t launch until 2008, when Apple acquired me.com. MobileMe would lay the groundwork for the deep ecosystem integration that we know and love about Apple products today.

“Think of MobileMe as ‘Exchange for the rest of us,’” then-CEO Steve Jobs said.

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“Now users who are not part of an enterprise that runs Exchange can get the same push email, push calendars and push contacts that the big guys get.”

Logo with the word mobileme in lowercase, mobile in dark gray sans serif and me in light blue script on a plain white background

And then there was MobileMe

At launch, MobileMe allowed users to sync emails, folders, and messages across platforms, the way that iCloud does now. And, it even allowed you to check many of these apps from the web.

Users could still choose to create a @mac.com email address, or if they wanted, one emblazoned with @me.com.

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At this point, Apple was still charging for the service. The base MobileMe platform cost $99 per year and came with 20GB of storage. Users could also upgrade to a “Family Pack” for $149 per year, which included one master account with 20GB of storage and four Family Member accounts with 5GB of storage each.

MobileMe also saw the launch of Find My iPhone in 2009. This precursor to Find My allowed users to use the web to locate a missing iPhone on a map, play a sound, change the password, or remotely erase content.

MobileMe survived for four years after launch, eventually being discontinued on June 30, 2012. Apple had announced iCloud in 2011, so it didn’t exactly come as a surprise, but many users were sad to see it go.

iCloud

As stated above, iCloud was announced in October 2011. Jobs made the announcement at WWDC 11, saying that it would replace MobileMe, which had been considered a failure.

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Unlike MobileMe, iCloud would launch as a free service as part of iOS 5 and OS X Lion. No longer would users be expected to fork over at least $100 a year.

“iCloud is the easiest way to manage your content, because iCloud does it all for you and goes far beyond anything available today,” said Eddy Cue, Apple’s senior vice president of Internet Software and Services.

Middleaged man in a bright blue shirt speaking on stage, holding a small device, with a microphone clipped to his collar against a dark background.

Apple’s Eddy Cue was instrumental in helping to launch iCloud

“You don’t have to think about syncing your devices, because it happens automatically, and it is free.”

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This alone ensured that people would use the service. But it also refined features that its predecessors never seemed to get right.

Photo Stream, which would eventually get rolled into Photos, allowed users to take a picture on iPhone and see it on other devices, including Apple TV. Documents in the Cloud gave users an easy way to manage, edit, and save iWork documents across all devices.

iTunes in the Cloud allowed users to download new music purchases to all devices, meaning users could purchase music on their Mac and find it on their iPhone later.

Other features introduced included Find my Friends and improved cross-device management of Contacts, calendar, and Mail.

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It may have taken eleven years to get to iCloud, but it’s interesting to see how Apple got there in the end. And, it’s just as impressive that Apple’s managed to expand upon iCloud in the nearly 15 years after its launch.

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Hosepipe ban in your area? Don’t worry, tech can keep your garden looking fresh, legally

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When they’re not discharging sewage into rivers and the sea, or failing to fix leaks, the water companies seem poised to launch a hosepipe ban. To be fair, it’s been an extremely hot and dry summer for most of the country.

If you’re one of the millions of affected households, then you don’t have to sit back and watch your garden die, as there are some legal ways to keep your plants fresh and watered.

For this article, I’m focusing on established gardens; most water companies allow hosepipe watering of food crops and new plants and lawns under certain conditions. For example, Thames Water has this rule for new lawns and plants: “You can only use a hose or sprinkler if the laying, sowing or planting was completed by a business as a service. In this case, hose use is allowed for the first 28 days from the day of planting, sowing or turf laying. The hosepipe must only be used on the new planting, and not elsewhere.”

Of course, before you do anything, it’s worth checking with your specific water company if an activity is allowed or not.

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Drip watering system

You can’t spray wildly, but drip irrigation systems, such as those sold by Hozelock, are typically allowed during most hosepipe bans. Rather than spraying water, these systems drip water exactly where it’s needed. Even outside of a hosepipe ban, these systems are more efficient and will save you money.

Hozelock Cloud Controller Kit watering kit onHozelock Cloud Controller Kit watering kit on

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You’ll need to check compatibility with your water company, but to stay compliant with a hosepipe ban, most systems need to have a pressure-reducing valve and a timer. Be careful of the adaptors that you use: you can’t use ones that use a jet or mist, and the system must drip water directly onto or beneath the surface.

You’ll also need a timer, which can be a smart one, such as the Eve Aqua.

Use a cordless pressure washer with a water butt

In most hosepipe ban areas, you can still use buckets and watering cans for the garden, but this can be a faff. However, if you have a water butt, then a cordless pressure washer could help make the job easier.

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Provided your cordless pressure washer, such as the Stihl RCA 20, can work with alternative water sources, such as water butts, you can use this to draw the water directly out, and spray it where you want.

With the RCA 20, the end of the hose can be dropped into a water butt, with a filter used to prevent any bits of debris being sucked up.

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Stihl RCA 20 Cordless Pressure Washer with wandStihl RCA 20 Cordless Pressure Washer with wand
Image Credit (Trusted Reviews)

As you haven’t connected the pressure washer to the mains water, you’re not breaking any rules. Just remember, you can’t use mains water to top up your water source, and have to rely on either rain water or grey water harvesting.

Turn down the pressure, so that you’re lightly sprinkling water, rather than jetting it out, and target the roots of your plants to make the most of this method.

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Securities firm Rosenblatt raises its AAPL price target following earnings call

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Securities firm Rosenblatt is still bearish on Apple’s future, seeing short term supply problems as well as difficulties matching the iPhone 17 range’s success. Just the same, it has raised its price target to a still-underwater $300.

Following Apple’s latest earnings call, the company’s shares took their usual inexplicable dip, but investment and securities firms are looking further ahead. Rosenblatt, which remains amongst the most bearish on Apple, has told investors that it is raising its price target by $24 to $300.

In an note to investors seen by AppleInsider, the company says that it has decided to do this by focusing on how it believes Apple will be faring in a year’s time. Even then, it says the reason for only raising the target by what it calls a modest amount, is down to the volatile financial environment.

That includes economic factors that affect all firms, such as tariffs and inflation. But with Apple, it notes what Tim Cook has said about supply constraints across the company’s product ranges.

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Beyond that, Rosenblatt also believes that Apple is going to have difficulty with the iPhone 18 range simply because the iPhone 17 range was such a huge success. Calling it a big test, the company speculates that Apple will have a tough comparison as it tries to continue growing.

As a result of that, the securities firm thinks that iPhone sales will slow substantially. It also says that European Union-drive legislation and regulation could decrease Apple’s value.

All of this means that Rosenblatt has raised its target price but kept a neutral rating for the company. Even as it does so, though, it notes that there is a possibility that the new Apple Intelligence will drive more sales than it expects.

JP Morgan, has been bullish overall, and has the same short term questions. But that investment firm trimmed its Apple price target to $340 after earnings.

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They’re above water, at least. Apple stock got hammered after earnings, falling to $307.80 on Thursday, despite record-breaking results again.

AAPL has been on a tear as of late. It’s been above $300 since July 2. It touched the $5 trillion valuation mark on on July 28.

Separately, in April 2026, Rosenblatt was one of the analyst firms praising the appointment of John Ternus as the new Apple CEO. It described that as Apple continuing what already works, but also “leaning into its hardware successes.”

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$300 iPhone 18 Pro price hike rumored as chip shortage bites

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Following price hikes across the rest of Apple’s product lineup, one analyst believes that the upcoming iPhone 18 Pro could be hit with a massive $300 increase, a bump that might not be out of the question considering other recent price changes.

Apple increased the price of its Macs, iPads, and other products in June 2025 as a result of increasing RAM and storage costs. Some Mac models saw four-digit price hikes, although the iPhone lineup was left unscathed.

That has long been rumored to change when the iPhone 18 Pro and iPhone 18 Pro models launch this fall. A report from July 2026 hinted that a price increase of up to 10% was in the cards.

But analyst Jeff Pu has blown that prediction out of the water. According to a post on the X social network, Pu believes iPhone 18 Pro buyers could pay $250 to $300 more than the iPhone 17 Pro price at debut in 2026.

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If Pu turns out to be right, the iPhone 18 Pro could start at $1,399. Buyers of the iPhone 18 Pro Max could expect to fork out at least $1,499 for their new handset.

Simply passing on the costs

While some will no doubt accuse Apple of increasing prices to boost its balance sheet, Pu doesn’t expect that to be the case. He cites the increased costs of components like RAM and NAND storage as key reasons behind the price increase.

The use of TSMC’s 2nm manufacturing process for the iPhone 18 Pro’s A20-series chip is also thought to be a factor in the price bump.

Pu believes that while recent Apple earnings show the iPhone to still be a key driver of growth, iPhone 18 Pro demand could be hampered by the price increases.

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However, it’s also important to remember that Pu’s track record is far from impeccable, with plenty of misses in recent years. While a price increase seems likely, $300 is more than has been previously rumored.

Dire expectations

Price hikes on the iPhone 18 Pro versus the iPhone 17 Pro are inevitable. It’s just a question of how much.

Pu isn’t the only one to have dire pricing concerns. Analysts at Counterpoint Research suggested the iPhone 18 Pro Max could cost on average $200 more than its predecessor.

While not quite the same, we can use Apple’s previous price increases as a guide. The 11-inch iPad Pro increased from $999 to $1,099, a $100 bump. But the 13-inch iPad Pro saw a $200 price increase to $1,499.

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With that in mind, maybe a $250-$300 iPhone price increase isn’t out of the question after all.

Those hoping for a silver lining should note that the 13-inch iPad Pro saw a 15% price increase. A $300 price hike on the iPhone 18 Pro Max would represent a 25% increase depending on the storage configuration.

There’s even more promising news to be found in a July 2026 report that Apple has sought to lessen the impact of increasing costs. It was reported that Apple had pushed display manufacturers for lower prices in an attempt to offset the higher costs of RAM and storage.

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Leasing your iPhone, the new China problem, & Apple’s future

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The Apple Upgrade program has been revealed, so it’s time to discuss what leasing your Apple products actually means. Plus, your hosts discuss Apple’s plan to combat the chip shortage on the AppleInsider Podcast.

Apple Upgrade is no longer a rumor and the details match up with what was expected. While Apple won’t be remotely locking iPhones when people miss payments, the lease terms are straightforward about where fees might appear.

AI-driven RAM shortages have pushed Apple to look to Chinese suppliers for China-made products. However, the US government isn’t excited by the prospect and expect it’ll create a slippery slope to more problems in the future.

Your hosts also discuss how Apple might handle smart glasses and privacy. Plus, they share more thoughts on Home Hub, Apple TV, and a new game called Character Limit.

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BONUS: Subscribe via Patreon or Apple Podcasts to hear AppleInsider+, the extended edition. This time, it’s the near future and your hosts have been chosen to decide how Apple needs to be broken up to comply with government regulation.

More AppleInsider podcasts

Tune in to our Smart Home Insider podcast covering the latest news, products, apps, and everything HomeKit related. Subscribe in Apple Podcasts, Overcast, or just search for HomeKit Insider wherever you get your podcasts.

Podcast artwork from Basic Apple Guy. Download the free wallpaper pack here.

Those interested in sponsoring the show can reach out to us at: [email protected].

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Keep up with everything Apple in the weekly AppleInsider Podcast. Just say, “Hey, Siri,” to your HomePod mini and ask for these podcasts, and our latest HomeKit Insider episode too. If you want an ad-free main AppleInsider Podcast experience, you can support the AppleInsider podcast by subscribing for $5 per month through Apple’s Podcasts app, or via Patreon if you prefer any other podcast player.

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Ayaneo Reveals Its Game Boy Advance Remake Called The Konkr Pocket Advance

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The horizontal handheld will be released in navy and orange colorways.

It’s a few weeks after the 25th anniversary of the Game Boy Advance’s US release, but we finally have a modern-day remake, even if it’s not from Nintendo. During its latest product sharing stream, Ayaneo revealed the Konkr Pocket Advance, its take on the iconic horizontal handheld but updated with a better display, extra buttons and two fitting colors.

Drawing inspiration from the original Game Boy Advance, the Konkr Pocket Advance uses a 3.5-inch LCD screen to achieve the same 3:2 aspect ratio, but with a higher resolution of 960 x 640. Ayaneo adds the full range of ABXY buttons, additional menu buttons and some extra shoulder buttons, while also modernizing the handheld with a USB-C port, microSD slot and Wi-Fi/Bluetooth compatibility. There’s even a 3.5mm headphone jack and a volume adjustment wheel for that extra touch of retro.

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So far, Ayaneo has only revealed two colors for the Konkr Pocket Advance: a navy blue that’s reminiscent of the classic indigo Game Boy Advance and a coral orange that feels like a callback to the Spice Orange variant. As usual, Ayaneo hasn’t announced a price or release window for its latest handheld. However, we’re hoping that Ayaneo is planning for a larger production run of its Konkr Pocket Advance, unlike its Pocket Micro 2 that sold out in minutes for its very limited production runs.

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Google pulling Nano Banana from Google Earth after one day shows how bad our AI misinformation problem has got

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We’re now well past the point where it’s very difficult, and in some cases impossible, to tell AI-generated photos and videos from the real thing. That means it’s now important to treat everything you see online from untrusted sources with a big dose of skepticism.

A newly rolled out Google Earth feature has apparently made AI-generated misinformation even more of a problem — and it highlights the scary potential of the technology, as well as the need for stronger guardrails to block the efforts of those who will instantly try and find the most subversive and harmful ways to use a new product.

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Amazon undercuts Apple on M4 Pro Mac mini price, delivery time

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A top seller that’s priced at a 30-day low, Amazon’s M4 Pro Mac mini deal is both on sale and available to ship in 1-2 days.

With increased demand for headless machines to run AI agents, Apple’s M4 Pro Mac mini has been sold out for much of the year. But Amazon has the M4 Pro configuration with 24GB of memory and 512GB of storage back in stock, and it’s $30 off, bringing the price down to $1,569.99.

Buy M4 Pro Mac mini for $1,569.99

Priced at a 30-day low, it appears stock is limited as Amazon states the compact desktop is available to ship in 1-2 days with delivery dates the first week of August to many locations. This puts Amazon’s delivery window a full month ahead of Apple’s, which is Sept. 8-15 at press time.

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For the latest pricing and availability, check out our Mac mini Price Guide.

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Meet the ‘internet radical’ who helped Microsoft get email and AT&T get online

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OFFBEAT

Tom Evslin on Bill Gates, the birth of Exchange, and dragging Ma Bell onto the web

Tom Evslin drove the WorldNet project at AT&T and helped develop what became Microsoft Exchange and Outlook. He was at Microsoft when the company was still working out what to do about this newfangled internet thing.

Evslin describes himself as one of Microsoft’s “internet radicals” in the early 1990s, when the company was developing Exchange Server to fend off the threat from Lotus Notes.

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“Bill Gates was willing to put lots of effort and money into Exchange because he was very afraid of Lotus Notes,” Evslin says. “He felt that Lotus Notes could become a platform the way that Windows was, which would be an enormous threat to Microsoft. And so he saw Exchange as a Notes killer.”

Evslin saw Exchange differently “because I was an email guy.” He and Microsoft’s other “internet radicals” wanted the upcoming products delayed until they had been made relevant to the internet. Gates disagreed.

“Bill said, with some truth, that we were probably behind schedule anyway, always looking for an excuse to be late. So we go ahead with the next launch of products, including Office, Exchange, and NT, then worry about the internet afterward, which I thought was a mistake.”

Evslin was fascinated by the internet’s potential and disappointed by Gates’ stance. He was responsible for gateways in Exchange, services that connect one mail system to another. Some did things like connecting to CompuServe. Others linked to MCI Mail, one of the first commercial email services in the US, “which I had done a client for,” Evslin says.

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“We had one little gateway that we hadn’t put much work into, which was called an SMTP gateway, which connected SMTP mail, which was used on the internet. Which itself wasn’t widely used.”

So, was Gates right? Only briefly. While Microsoft’s corporate clients insisted communication over the internet was “not safe” and “not secure,” Evslin says: “All of a sudden we got a huge number of requests for this SMTP gateway. And when I looked into it, I found that more and more email was going over the internet.”

The official corporate stance might have been one of “nope,” but employees had other ideas. “Their engineers were communicating on the internet, and they never understood that, or didn’t understand that at the time,” Evslin says.

And then there was what would become Outlook. “From the beginning, we wanted the client for Exchange to be able to support graphics, to be able to support fonts, so that you could format an email in the same way that you could format a Word document.

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“Where we didn’t go far enough is we still had two separate formatting engines, so the Word and Outlook client never merged as I thought they should have.”

Soon after Gates chose to launch the products before adding deeper internet integration, AT&T invited Evslin “to come and develop their internet strategy.” Back then, Evslin says, AT&T didn’t really have a clear plan for the internet. The company had tinkered with proprietary networks, but Evslin reckoned AT&T should become an ISP. “AT&T always had illusions about being a content provider,” he says.

Evslin also favored all-you-can-eat pricing, which smaller providers had attempted but AT&T had yet to try. “There was a lot of debate internally, people saying ‘you can’t launch a new service in less than seven years.’”

Considering how quickly things were moving – and still are – seven years was a lifetime. “I said, ‘the solution to that is launch it fast and then adapt.’”

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WorldNet offered straightforward internet access to customers accustomed to portals, proprietary networks, and some heart-stopping telephone bills. Demand grew so quickly that AT&T had to control sign-ups lest the service earn the “America On Hold” nickname occasionally and unkindly applied to America Online.

With the internet in the ascendant, Evslin became interested in another technology: voice over IP. This, he acknowledges, “was an impossible sale inside AT&T.”

And so, in 1997, Evslin moved on again to found ITXC, a wholesale VoIP carrier. ®

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