Connect with us
DAPA Banner
DAPA Coin
DAPA
COIN PAYMENT ASSET
PRIVACY · BLOCKDAG · HOMOMORPHIC ENCRYPTION · RUST
ElGamal Encrypted MINE DAPA
🚫 GENESIS SOLD OUT
DAPAPAY COMING

Business

Best Business VoIP Phone Systems in 2026

Published

on

Best Business VoIP Phone Systems in 2026

The UK landline shutdown that telecoms providers have been warning about for years is no longer a future event. With Openreach now well into the PSTN switch-off programme and analogue lines being decommissioned across the country, every business still on a traditional phone system is on a clock.

For SMEs running on existing landline contracts, switching to a VoIP business phone system isn’t an optional upgrade — it’s a deadline. The question isn’t whether to switch, but which provider to switch to and whether to lock into a multi-year contract while doing it.

The market has matured significantly since the last wave of VoIP adoption in 2019-2021. Providers now compete on AI-driven features (call transcription, CRM integration, live analytics) rather than basic VoIP capability, and the UK SME market has fragmented into providers that lean toward long-term contracts versus a smaller group offering monthly rolling subscriptions. This guide reviews the most relevant business VoIP phone systems available to UK SMEs in 2026, what each one is built for, and which kind of business each one actually suits.

How this list was compiled

Each provider below was assessed against four criteria UK business buyers actually care about: contract structure (rolling monthly vs. multi-year lock-in), AI and CRM integration capabilities (call transcription, live analytics, integration depth), pricing transparency for SME budgets, and signal of real adoption across UK businesses. Pricing reflects published rates at time of writing, and providers without verifiable UK presence were excluded.

Comparison snapshot

Provider Contract type Standout feature Best for Starting price
Devyce Rolling monthly AI call summaries + 15+ CRM integrations native UK SMEs and recruitment teams wanting AI features without lock-in From £35/user/mo
bOnline 12-36 month contracts UK SMB-focused, simple setup Microbusinesses wanting low-cost basic VoIP From £6/mo
Vonage Business Cloud 12-month contracts Strong international calling Businesses with significant international call volume From £8/mo
RingCentral 12-month minimum Mature platform with full UC features Established SMEs needing unified comms From £8/mo
8×8 Annual contracts Enterprise-grade contact centre features Larger SMEs and contact centre operations From £12/mo
Dialpad Annual contracts AI Voice Intelligence Sales teams wanting AI conversation analytics From £12/mo
Voipfone Flexible terms UK-only specialist UK SMEs preferring a UK-only provider From £3/mo
GoTo Connect Annual contracts Combined voice and video conferencing SMEs wanting voice and meetings in one platform From £20/mo
Gamma Contract-based Established UK telecoms infrastructure Larger SMEs wanting traditional telecoms support model Contact for pricing

1. Devyce — AI-native business phone system with no contracts

Devyce is one of the few business voip phone systems that has built around two genuinely modern positions: AI-driven features as a default rather than a paid add-on, and rolling monthly subscriptions rather than the multi-year contracts that have historically defined business telecoms. For UK SMEs that have watched neighbouring businesses get trapped in 36-month bOnline or Vonage contracts they outgrew within a year, that combination addresses the two most-cited frustrations with traditional business VoIP procurement in one product. Devyce starts at £35 per user per month on the Essentials plan, with Enhanced at £49 and custom Enterprise pricing for larger organisations.

Advertisement

The AI side of the platform handles what most UK SMEs would otherwise pay separately for. AI Summary, AI Questions, and AI-Suggested CRM Updates run during and after calls — automatically summarising conversations, extracting answers to specific questions about call content, and writing structured updates back into the CRM. Call transcriptions are included as standard on every plan rather than gated behind a premium tier, which is unusual in the UK SME VoIP market. The CRM integrations list reflects where Devyce has gained traction: 15+ integrations including JobAdder, Bullhorn, Vincere, and HubSpot are first-class connections, which is why the platform has built a meaningful following in UK recruitment specifically, alongside maritime, professional services, and hybrid-team SMEs.

The plan structure is built around how SMEs actually grow. The Essentials plan covers small teams at £35/user/month with 600 UK calls and 300 SMS per month, one number per user, and the full AI summary and CRM integration stack. The Enhanced plan at £49 adds unlimited calling, live call monitoring and whispering (the supervisor-coaching feature most useful to sales and recruitment teams), API access for custom integrations, and a second number per user. Both plans run on rolling monthly subscriptions with no minimum contract length — only a three-user minimum on team plans. The Enterprise tier moves to custom pricing for larger organisations needing centralised billing, smart call routing, and custom CRM integrations.

Devyce sits at a higher entry price than the budget UK competitors (bOnline at £6, Voipfone at £3), but the comparison is misleading because the budget providers don’t include the AI, CRM, and call analysis features as standard. For UK SMEs that would otherwise buy a basic VoIP plan plus a separate AI transcription tool plus CRM integration middleware, Devyce’s bundled pricing typically works out cheaper across the full stack — and the rolling monthly model means businesses scale users up and down as headcount changes without renegotiation friction.

Best for: UK SMEs (particularly recruitment, professional services, and hybrid teams) wanting AI-native features and CRM integration without multi-year contract lock-in. Standout feature: AI Summary, AI Questions, and AI-Suggested CRM Updates as standard on every plan — plus call transcriptions and 15+ CRM integrations. Notable integrations: JobAdder, Bullhorn, Vincere, HubSpot (15+ total). Pricing: From £35 per user per month (Essentials) on rolling monthly subscriptions. Enhanced £49, Enterprise custom.

Advertisement

2. bOnline — UK SMB-focused VoIP at the entry-level price point

bOnline has built one of the most-recognised UK VoIP brands by focusing tightly on microbusinesses and SMEs at the entry-level price point. The platform handles the VoIP basics cleanly — call routing, voicemail, multi-device access, hold music, opening hours — and the pricing is genuinely accessible at £6/month for the entry plan. For a sole trader or microbusiness moving off a landline for the first time, bOnline is one of the lowest-friction options on the UK market.

The trade-off sits in the contract structure and feature ceiling. bOnline typically signs customers to 12-36 month contracts at the entry pricing, and the AI and integration features that mid-sized businesses increasingly expect aren’t part of the core offering. For businesses that need a basic phone system and will stay in that bracket, the trade is fair; for businesses likely to outgrow the basics within 18 months, the contract length is the bigger cost than the headline rate suggests.

Best for: UK microbusinesses and sole traders moving off landlines for the first time. Standout feature: Lowest entry pricing on the UK SME VoIP market. Pricing: From £6 per user per month.

3. Vonage Business Cloud — international calling specialist

Vonage has built a strong position with UK businesses that have meaningful international calling volume — exporters, multinational SMEs, companies with international clients. The international calling rates are competitive and the platform supports global numbers across major markets, making the pricing model work out cheaper than UK-only providers for businesses where international call costs are a material P&L line. For primarily UK-focused businesses, the international features add complexity without delivering corresponding value.

Advertisement

Best for: UK SMEs with significant international calling requirements. Standout feature: Competitive international calling rates with global number availability. Pricing: From £8 per user per month.

4. RingCentral — full unified communications platform

RingCentral is one of the most mature unified communications platforms on the market, combining voice, video, messaging, and integrations into a single platform. The UK SME proposition is strongest for businesses that have outgrown basic VoIP and want everything (calls, video meetings, team messaging, CRM integration) in one tool rather than across three separate subscriptions. RingCentral’s integration list is one of the deepest in the category, covering most of the major CRM, helpdesk, and productivity tools UK businesses run.

The trade-off is complexity and price. RingCentral is overkill for microbusinesses and overlapping for businesses already running Microsoft Teams or Google Workspace for video and messaging. For established SMEs at 20-200 employees that want unified communications without the enterprise platform overhead, it’s a strong fit.

Best for: Established UK SMEs (20-200 employees) wanting unified comms in one platform. Standout feature: Deep integration ecosystem across CRM, helpdesk, and productivity tools. Pricing: From £8 per user per month.

Advertisement

5. 8×8 — contact centre capabilities for larger SMEs

8×8 sits at the higher end of the SME VoIP market with contact-centre-grade capabilities that make sense for businesses where the phone system is a meaningful customer service or sales channel rather than just internal communication. Advanced call routing, queue management, supervisor monitoring, and detailed analytics are part of the core proposition rather than enterprise upgrades, making it one of the strongest mid-market options for SMEs running formal contact centre operations or customer-facing teams of 20+ agents. For SMEs using the phone system primarily for internal and ad-hoc external calls, the contact centre features add cost without commensurate value.

Best for: Larger UK SMEs with formal contact centre operations or customer service teams. Standout feature: Contact centre features at SME-accessible pricing. Pricing: From £12 per user per month.

6. Dialpad — AI conversation analytics for sales teams

Dialpad has built around AI Voice Intelligence — real-time transcription, sentiment analysis, post-call summaries, and action item extraction. The proposition is strongest for sales teams treating the phone system as a measurable revenue channel rather than a general communication tool, where the AI layer delivers operational data on call quality, objection patterns, and rep performance. For SMEs whose phone system is primarily general business communication, the AI features are useful but not differentiating, and Dialpad’s pricing reflects its sales-team positioning at a premium within the mid-market band.

Best for: Sales teams treating the phone system as a measurable revenue channel. Standout feature: AI Voice Intelligence with sentiment analysis and call coaching outputs. Pricing: From £12 per user per month.

Advertisement

7. Voipfone — UK-only specialist provider

Voipfone is one of the longest-established UK VoIP providers, focused on UK-only SMEs wanting a domestic specialist rather than a global platform. Entry pricing is among the lowest in the UK market (from £3/month) and the support model is UK-based and well-regarded in the SME community. The platform is feature-light by modern UC standards — Voipfone handles VoIP cleanly but doesn’t compete with the AI-native or full-UC propositions. For UK-only SMEs wanting a domestic provider at low cost without needing AI features or deep CRM integration, it’s a credible option.

Best for: UK-only SMEs prioritising a domestic specialist provider at low cost. Standout feature: Lowest entry pricing among reputable UK VoIP providers. Pricing: From £3 per user per month.

8. GoTo Connect — voice and video in one platform

GoTo Connect bundles VoIP, video conferencing, and messaging into a single platform, aimed at SMEs wanting to consolidate phone and video meeting subscriptions. For businesses running Zoom or Microsoft Teams separately from their VoIP provider, the bundled approach can deliver real cost savings. The trade-off is feature depth — GoTo Connect’s voice and video are both solid rather than category-leading, so businesses prioritising either capability specifically often find dedicated tools deliver more. For SMEs treating voice and video as commodity utilities that should be consolidated, the bundle works.

Best for: SMEs wanting to consolidate voice and video conferencing into one platform. Standout feature: Bundled voice, video, and messaging in one subscription. Pricing: From £20 per user per month.

Advertisement

9. Gamma — established UK telecoms infrastructure provider

Gamma is one of the established names in UK business telecoms, with a strong position serving larger SMEs and mid-market businesses wanting a traditional telecoms relationship model — account management, scheduled reviews, infrastructure-grade SLAs — rather than a self-service SaaS product. The technology is solid, the support model fits businesses preferring named account management to chat-based support, and pricing reflects the heavier service overhead. Procurement involves sales conversations rather than self-service signups. For larger SMEs preferring the established UK telecoms relationship model, Gamma is the natural choice; for businesses wanting modern self-serve VoIP, it’s a different category entirely.

Best for: Larger UK SMEs preferring an established UK telecoms relationship model. Standout feature: Account management and SLAs at infrastructure-grade levels. Pricing: Contact Gamma for current pricing.

How to choose the right business VoIP phone system

The right provider depends on business size, contract appetite, AI requirements, and the kind of buyer experience the business wants from its telecoms vendor.

Start with the contract question. It’s the single most important variable and the one most procurement processes underweight. Twelve-to-thirty-six-month contracts at low entry pricing look attractive on day one and frustrating by month fifteen, particularly for SMEs whose headcount changes meaningfully across that period. Rolling monthly contracts cost slightly more on the headline rate but deliver flexibility that becomes valuable the moment business circumstances change. For SMEs going through any kind of growth, restructure, or hybrid-work transition, the contract flexibility usually outweighs the headline-rate saving across a three-year window.

Advertisement

Match the AI features to actual use. AI-driven features (transcription, sentiment analysis, CRM integration) are genuinely transformative for sales teams, customer service operations, and recruitment businesses where conversation quality is a measurable input to revenue. They’re useful-but-not-essential for general business communications. SMEs paying for AI features they don’t use are common — the discipline is to honestly assess whether the team will actually act on call insights or whether the AI layer is theatre.

Check the CRM integration depth, not just the integration list. Every VoIP provider claims CRM integration. What matters is whether the integration writes call records back to the CRM automatically (the useful version) or whether it just provides a click-to-dial button from the CRM (the trivial version). For recruitment, sales, and professional services SMEs, deep two-way CRM integration is a meaningful operational lift; for businesses that don’t run their operations from a CRM, it’s irrelevant.

Audit the support model. UK SMEs vary widely in their preferred support relationship. Some operators want 24/7 chat-based self-service; others want a named account manager and quarterly business reviews. Both are valid; the friction comes from mismatched expectations. Modern VoIP providers (Devyce, RingCentral, Dialpad) typically run self-service support with optional account management; established UK telecoms (Gamma, parts of Vonage’s UK business) lean more toward named account relationships. Match the model the business actually prefers operating against.

Don’t optimise purely for entry price. Headline rate is a poor proxy for total cost of ownership across a three-year window. A £3-£8 entry-tier provider often delivers basic VoIP only, requiring separate subscriptions for AI transcription (typically £15-£25/user/month), CRM middleware (£10-£20/user/month), and call analytics — meaning the all-in cost lands at £30-£50/user/month for a fragmented stack. Mid-tier providers at £15-£35/user/month that bundle AI, CRM integration, and call records into the core platform often work out cheaper across the full stack, with the added benefit of one vendor rather than three. The cheapest entry-tier provider is rarely the cheapest provider across three years once the team starts needing modern features.

Advertisement

Frequently asked questions

What is a business VoIP phone system? A business VoIP (Voice over Internet Protocol) phone system makes and receives calls over the internet rather than traditional phone lines. Modern business VoIP systems typically include call routing, voicemail, multi-device access, video conferencing, CRM integration, and increasingly AI-driven features like call transcription and analytics.

Will the UK landline shutdown force every business to switch to VoIP? Yes, in practical terms. Openreach is decommissioning the legacy PSTN network through 2027, and analogue and ISDN lines are being switched off region by region. Every UK business currently on a traditional landline will need to move to either VoIP or a similar digital phone system before their local exchange’s switch-off date.

How much does business VoIP cost in the UK in 2026? Entry-tier UK VoIP providers start at £3-8 per user per month. Mid-market unified communications platforms run £8-15 per user per month. Enterprise and contact centre features push pricing to £15-30 per user per month. Most UK SMEs end up at £8-15 per user per month for a feature-complete business phone system.

Can a business keep its existing phone numbers when switching to VoIP? Yes. UK number portability rules require providers to support porting in geographic, non-geographic, and mobile numbers from existing providers. Most VoIP providers handle porting as part of the onboarding process at no extra charge, typically taking 1-3 weeks depending on the source provider.

Advertisement

Are VoIP business phone systems secure? Modern VoIP providers run encryption on calls and data, support multi-factor authentication, and meet UK and EU data protection requirements. As with any internet-based service, security is partly the provider’s responsibility (encryption, infrastructure security) and partly the business’s (password discipline, access management). Reputable UK VoIP providers handle the provider side competently; the business needs to handle access discipline.

Closing thoughts

The UK business VoIP market in 2026 splits into three meaningful groups: AI-native providers like Devyce and Dialpad that have built around modern features as defaults rather than upgrades; established platform providers like RingCentral, 8×8, and Vonage that lead on unified communications depth; and traditional UK telecoms specialists like bOnline, Voipfone, and Gamma that compete on UK-specific service models and pricing. For UK SMEs prioritising AI features and contract flexibility, Devyce is the most direct fit; for SMEs that want full unified communications, RingCentral or 8×8 are stronger options; for microbusinesses on tight budgets, bOnline and Voipfone are credible entry-level choices. The single most important decision isn’t which provider, but whether to lock into a long-term contract or stay on a rolling monthly model — and the answer to that question shapes the shortlist as much as feature requirements do.

Advertisement
Continue Reading
Click to comment

You must be logged in to post a comment Login

Leave a Reply

Business

Hundreds of jobs at risk in John Lewis’ gift wrapping and money exchange services

Published

on

Swingers

Around 200 John Lewis staff could lose their jobs as the retailer looks to close its in-store money exchange services and dedicated gift wrapping areas.

No final decision has been made but the job cuts will happen in the autumn if the redundancy plans it is consulting on are approved.

John Lewis said the decision to close its in-store bureaux de change was due to falling demand and that it would move gift-wrapping services from a specialised area to its tills.

A spokesperson said it would support affected staff “throughout the consultation process and support redeployment where possible”.

Advertisement

They added: “As we focus on modernising this proposition to meet our customers’ changing needs, we’re proposing to close our in-store foreign exchange bureaus as well as our gift wrapping service.

“As a result, we’re regretfully consulting with partners who currently deliver these services.”

The retailer said customers were increasingly ordering foreign currency online and collecting it in store. It also said some other customers were choosing instead to use their credit cards or digital payments while abroad.

It added that the changes to its gift wrapping services would make it more accessible.

Advertisement

The money exchange closure will affect 30 shops while the gift wrapping services closure will affect 25 shops.

The retailer has been going through many changes under its chair. Jason Tarry, who took over in 2024 after a tough few years that saw it cut jobs and close several stores

It closed its housebuilding arm in February, in a move which also led to some job losses. And, in March, the retailer said it would be awarding its staff a bonus for the first time in four years as its profits and sales improved.

The bonus had been scrapped during the Covid pandemic, marking the first time this had happened since 1953.

Advertisement

John Lewis’ latest results show the business reported a pre-tax loss of £21m due to £120m worth of one-off costs which mainly related to write-downs in the value of old tech systems.

But underlying profits rose 6% to £134m. Sales across the business rose by 5% to £13.4bn.

Sales growth was higher at Waitrose compared with John Lewis. Supermarket sales grew by 7% to £8.5bn in the year to the end of January compared to a 3% increase to £4.9bn at department stores.

Advertisement
Continue Reading

Business

GameStop Shares Dip Modestly as Retailer Navigates Post-Meme Era Challenges

Published

on

GameStop stock graph is seen in front of the company's logo

GameStop Corp. shares traded lower Tuesday, reflecting ongoing volatility for the video game retailer as it continues its evolution from brick-and-mortar mainstay to a more diversified player in a rapidly changing industry.

The stock fell about 1.34%, or 31 cents, to $22.42 in morning trading. The modest decline came amid broader market fluctuations and as investors monitored the company’s strategic initiatives following years of intense public attention tied to its meme stock status.

GameStop has been working to transform its business model amid declining physical game sales and the rise of digital downloads. Under leadership including Chairman Ryan Cohen, the company has explored e-commerce enhancements, potential acquisitions and cost-cutting measures to improve profitability. Recent reports indicate active pursuit of larger opportunities, including interest in platforms like eBay, as it seeks to leverage its brand and customer base.

The retailer still operates hundreds of stores across North America and Europe, serving enthusiasts with new and used games, consoles, accessories and collectibles. However, industry shifts toward cloud gaming, subscription services and direct-to-consumer models have pressured traditional retail footprints. GameStop has responded by closing underperforming locations, investing in online capabilities and expanding into areas like PC gaming and esports merchandise.

Advertisement

Financial results in recent quarters have shown mixed progress. While revenue has faced headwinds from reduced hardware cycles, efforts to stabilize margins through inventory management and private-label initiatives have yielded some positive results. The company maintains a sizable cash position, providing flexibility for strategic moves but also inviting scrutiny over capital allocation.

GameStop’s journey captivated markets in 2021 when retail investors on platforms like Reddit drove a massive short squeeze, sending shares from under $20 to nearly $500 at peaks. That episode highlighted the power of coordinated online communities and reshaped conversations around market mechanics, short selling and retail participation. Though the frenzy subsided, the stock has remained more volatile than peers, occasionally spiking on news or social media sentiment.

Analysts continue to debate the company’s valuation and prospects. Some see potential in a loyal customer base and opportunities in gaming-adjacent businesses, while others cite structural challenges in physical retail and question the sustainability of non-core ventures. The stock’s price-to-sales multiple reflects expectations of successful pivots, but execution remains key.

Chairman Ryan Cohen, who rose to prominence through his involvement with Chewy and subsequent stake in GameStop, has influenced direction toward technology and efficiency. His vision emphasizes customer experience, digital transformation and prudent financial management. Recent governance changes and adjusted financial targets underscore efforts to professionalize operations.

Advertisement

The broader video game industry faces its own dynamics. Major publishers like Microsoft, Sony and Nintendo navigate console cycles, while mobile and PC gaming expand. GameStop’s partnerships with these players remain important, but competition from Amazon, Best Buy and direct digital storefronts intensifies.

For investors, GameStop represents a high-risk, high-reward proposition tied to meme culture and turnaround potential. Short interest, though lower than 2021 peaks, persists as some bet against full recovery while others anticipate catalysts from new initiatives. Trading volume often surges with news, reflecting its dedicated following.

The company has explored diversification beyond gaming retail. Speculation around technology investments, e-commerce platforms or even entertainment ventures has surfaced periodically. Any major acquisition could significantly alter its trajectory and market perception.

GameStop’s balance sheet strength provides a buffer. With substantial cash reserves and minimal debt in recent periods, it has avoided the distress faced by some traditional retailers. However, prolonged unprofitability could erode that advantage if strategic bets fail to generate returns.

Advertisement

Community sentiment on social media remains a factor. The “ape” investor movement that fueled earlier rallies still monitors developments closely, though influence has waned compared to 2021. Management has focused on fundamentals over short-term hype.

Looking ahead, the holiday season and new console releases could provide tailwinds for core sales. Back-to-school periods and major game launches typically boost traffic. Success in online fulfillment and loyalty programs will be critical for competing in omnichannel retail.

GameStop’s history dates to its founding in 1984 as a small software retailer. It grew into a category leader through acquisitions and mall-based expansion. The shift to digital disrupted that model, prompting multiple turnaround attempts over the past decade.

Current leadership emphasizes agility. Store associates receive training for enhanced customer service, while technology investments target better inventory visibility and personalized marketing. The company has also ventured into collectibles and merchandise, capitalizing on pop culture trends.

Advertisement

Regulatory and market structure issues stemming from 2021 continue influencing broader discussions. GameStop’s experience highlighted settlement cycles, payment for order flow and short-sale transparency, prompting some regulatory reviews though major overhauls remain pending.

For employees and franchisees, the company’s path forward carries direct implications. Store rationalization has reduced the workforce, but investments in remaining locations aim to create more sustainable operations. Community events and in-store experiences help differentiate from pure online competitors.

Analysts’ price targets vary widely, reflecting uncertainty. Bullish cases cite undervaluation and optionality from cash reserves and brand strength. Bearish views point to secular decline in physical media and execution risks in new ventures.

Tuesday’s trading fit a pattern of relatively contained moves amid low immediate catalysts. With earnings not imminent, focus remains on operational updates and industry trends. Any news on acquisitions or partnerships could quickly shift momentum.

Advertisement

GameStop’s market capitalization hovers around $10 billion, making it a mid-cap name with outsized attention. Its inclusion in certain indices and ETFs ensures steady institutional interest alongside retail flows.

As the gaming industry evolves toward immersive experiences, metaverses and cross-platform play, GameStop must position itself as more than a product seller. Potential roles in events, content creation or technology services could open new revenue streams.

The company’s story resonates beyond finance. It symbolizes retail disruption, investor empowerment and adaptation challenges in legacy businesses. For many, GameStop evokes memories of discovering games in physical stores, a cultural touchpoint undergoing digital reinvention.

Investors will watch for signs of strategic clarity. Successful navigation could reward patient shareholders, while missteps might pressure the stock further in a competitive landscape.

Advertisement

In the near term, modest movements like Tuesday’s reflect digestion after earlier volatility. Broader market sentiment toward consumer discretionary stocks also influences performance amid economic data and consumer spending trends.

GameStop’s legacy includes pioneering loyalty programs and trade-in models that shaped industry practices. Preserving customer relationships while modernizing remains central to its strategy.

As shares traded around $22, the market weighed transformation potential against retail headwinds. The coming months may bring clarity through operational results and any transformative announcements.

Advertisement
Continue Reading

Business

Victims of 23andMe data breach to get $47m payout, judge rules

Published

on

Swingers

Victims of a 2023 data hack at genetics testing company 23andMe are set to receive a multi-million payout from the firm.

A California bankruptcy court judge ruled on Tuesday that Chrome Holding, which last year took control of 23andMe after its bankruptcy, should pay out $46.75m (£35m) in compensation.

23andMe compiles genetic profiles of people through DNA testing kits, but it was heavily criticised after as many as 6.9 million people had their data breached in the 2023 hack.

Representatives of Chrome Holding and 23andMe have been contacted for comment.

Advertisement

Chrome Holding, which operates under the name TTAM Research Institute, is operated by 23andMe’s co-founder, Anne Wojcicki. She won the company’s assets last year through a bankruptcy auction with a bid of $305m.

The ruling said the settlement will be first paid to Kroll Restructuring, which is representing the victims, within five business days from Tuesday.

Kroll will then distribute the funds to the victims, the ruling said.

The appointment of companies like Kroll is typical in corporate bankruptcy proceedings.

Advertisement

The BBC has contacted the legal team representing the victims to ask how many people will receive the payout.

23andMe early last year filed for bankruptcy, about 18 months after hackers were able to access roughly 14,000 user accounts.

Because the company offered “comprehensive” genetic profiles of people who submitted their DNA, including genetic markers related to their health and family history, some of the information accessed by hackers was highly personal.

While the number of accounts accessed directly in the breach only represented a small fraction of 23andMe’s total users, the hackers were able to access the profiles of those users’ relatives. That gave them access to millions of profiles that 23andMe hosted.

Advertisement

The breach led to investigations and fines, including a £2.31m fine by the Information Commissioner’s Office (ICO), a UK watchdog.

The ICO said 23andMe had failed to put adequate measures in place to secure sensitive user data prior to the incident.

In May, Rob Bonta, the Attorney General of California, sued the company following an investigation that found 23andMe “failed to take basic steps to protect users’ data.”

Bonta also claimed that 23andMe “lied to consumers about the severity of its 2023 data breach.”

Advertisement

The company has continued to operate since the bankruptcy, offering DNA testing kits to people online.

23andMe was once valued at $6bn. It started in 2006 and went public in 2021, but it has never turned a profit.

Continue Reading

Business

Gallup data finds non-AI users more likely to face layoffs in 2026

Published

on

Gallup data finds non-AI users more likely to face layoffs in 2026

American workers who never use artificial intelligence (AI) may be more likely to be laid off than those who use AI more regularly, according to new data.

Gallup research found that 62% of workers who have been laid off were non-users of AI who used it once per year or less often. By contrast, only 50% of currently employed workers were non-users of AI, with 22% described as infrequent AI users who utilize it a few times per month or year. Among laid-off workers, 16% were infrequent AI users.

Advertisement

Currently, employed workers were also more likely to report using AI on a daily basis or a few times per week, with 28% of current workers reporting that compared with 22% of laid-off workers in their prior role.

FORD REHIRES EXPERIENCED ENGINEERS AFTER AI MISSES THE MARK

People talk at a job fair.

Laid-off workers aren’t attributing their job loss to AI, though it may factor into how companies are restructuring, Gallup found. (Yuki Iwamura/Bloomberg via Getty Images)

“This pattern holds even after accounting for age, education, type of industry and the length of time since being laid off, suggesting that workers who are AI non-users appear to have been more vulnerable in the job market,” Gallup said.

One particularly vulnerable group was tech workers who reported using AI on a monthly basis or less frequently, as they were three times more likely (18%) to have been laid off than tech workers who used AI at least monthly (6%).

Advertisement

Gallup added that workers in the tech sector were already facing elevated layoff exposure in comparison to other industries, which contributed to there being a stronger pattern between the level of AI use and layoffs than in other sectors.

MICROSOFT CUTS 4,800 POSITIONS, INSISTS JOBS ‘NOT BEING REPLACED BY AI’

People stand in line

Workers who use AI regularly were less likely to be laid off, Gallup found. (Roberto Schmidt/AFP via Getty Images)

The survey also found that American workers are continuing to report that their employers are downsizing their workforces, and they don’t see artificial intelligence (AI) or automation as driving the cuts.

Gallup found that the share of U.S. employees who reported layoffs at their company was about 21% in the first quarter of 2026, as it held relatively steady after the share of such reports nearly tripled from the second quarter of 2022 to the third quarter of 2025.

Advertisement

TOP TOBACCO COMPANY TO CUT THOUSANDS OF JOBS

A robot hand through a screen representing AI.

Tech workers who aren’t AI users were more vulnerable to layoffs, Gallup found. (iStock)

Workers who experienced layoffs were asked by Gallup to describe the primary reason they were laid off and very few – just 1% of respondents – mentioned reasons related to AI and automation.

However, that doesn’t necessarily mean that AI or automation didn’t contribute to employers’ decisions to move forward with layoffs, as respondents cited other reasons like organizational restructuring and downsizing (15%), or the elimination of a role (3%).

GET FOX BUSINESS ON THE GO BY CLICKING HERE

Advertisement

That could suggest that AI is factoring into business leaders’ consideration of their workforce structure and decisions to hire or downsize, even if it wasn’t articulated to the laid off workers as the reason they lost their job.

Continue Reading

Business

Cost pressure to keep Q1 profit growth muted for Nifty 50 companies

Published

on

Cost pressure to keep Q1 profit growth muted for Nifty 50 companies
Mumbai: Nifty 50 companies are expected to report year-on-year double digit revenue growth for the June 2026 quarter for the second consecutive quarter after a series of single digit growth in the prior six quarters.

However, net profit growth is likely to remain in single digit for the third quarter in a row amid compressed profit margin on account of input cost inflation. According to the ETIG estimates, revenue and net profit is expected to grow by 10.6% and 5.8% respectively. In the year-ago quarter, revenue and profit growth was 4.9% and 8.5% respectively.

“We expect the June quarter to mark the beginning of an earnings recovery, although the aggregate numbers will be distorted by the sharp weakness in the performance of oil marketing companies (OMC) due to elevated crude prices during the quarter,” said Siddhartha Khemka, research head, wealth management, Motilal Oswal Financial Services. He expects a healthy earnings growth of 14% for the companies under coverage excluding OMCs.

Shweta Rajani, associate director, Anand Rathi Wealth, expects profit growth to lag the top line growth for the June quarter. “This suggests that business activity has remained healthy, even as higher operating costs continue to weigh on profitability,” Rajani said. She expects the volatility seen during the quarter, including geopolitical tensions in West Asia, to have only a marginal impact on the June quarter earnings, with a larger effect likely to be seen in the coming quarters.

Advertisement
Cost Pressure to Keep Q1 Profit Growth Muted for Nifty 50 CosAgencies

Profit growth may stay in single digits for a third quarter as input cost inflation squeezes margins; revenue and profit seen up 10.6% and 5.8%, respectively

Margin Pressure

The aggregate operating margin is expected to shrink by 100 basis points to 21.9% year-on-year, implying input cost pressure. “Margins will be impacted by higher crude-linked input costs, logistics expenses and commodity volatility during the quarter,” Khemka said. He believes the pressure is largely transitory and margins should improve over the coming quarters as commodity prices stabilise and operating leverage improves.
According to Rajani, companies with strong pricing power, particularly in consumer businesses and financial services, are expected to protect margins better than sectors with limited ability to pass on higher costs.
Select companies from the automobiles, banking and finance, consumer and metal sectors are likely to report strong growth while capital goods, cement, IT, and pharma companies may report weak numbers.
OUTLOOK
Analysts believe growth to strengthen in subsequent quarters. “We expect earnings growth to strengthen over the remainder of the year as domestic demand improves, policy support continues, interest rates soften and private investment gradually picks up,” said Khemka. He estimates Nifty 50 earnings to grow by 14% and 15% for FY27 and FY28 respectively.

Sector view

AUTOMOBILES
Revenue growth is expected to remain in double digits helped by strong volume growth amid sustained demand pull. However, elevated raw material costs will affect profitability resulting in single digit net profit growth.

BANKING
Deposit growth continued to trail credit offtake during the quarter, implying a sustained elevation in borrowing costs. This is also likely to put pressure on net interest margins even though net profit growth will likely be in double digits. Asset quality is expected to remain stable.

CAPITAL GOODS
Revenue and profit growth is expected to be in single digit given slower execution of projects in the Gulf region and weakness in government orders. The pace in overall order bookings is also expected to be muted and may remain so in the second quarter due to monsoon.

Advertisement

CEMENT
Cement companies are expected to reel under higher input cost pressure, which is likely to compress operating margins. Ultratech is likely to report a low-double digit revenue growth while net profit may grow in single digit year-on-year.

CONSUMER GOODS
Barring ITC, which is expected to fare poorly amid the impact of higher duties, consumer goods companies across categories are likely to report double digit growth in revenue and profit aided by sustained demand. Higher product prices may offer some comfort amid firm input costs.

INFORMATION TECHNOLOGY
Top tier software exporters are expected to show weaker than usual revenue growth in dollar terms given the continued trend of delays in project ramp ups and slower decision making by clients. The year-on-year rupee denominated revenue growth should benefit from a weaker rupee against major currencies.

OIL AND GAS
Oil marketing companies are likely to face higher under-recoveries on fuels and LPG, which are expected to squeeze operating profitability. For oil producers, realisations are expected to improve given heightened crude oil prices while gas distributors will benefit from higher sales volume.

Advertisement

METALS
For ferrous companies, volume growth is expected to be muted amid lower exports. This may be partly offset by price increases and safeguard duty imposition. In the case of nonferrous companies, prices stayed elevated due to supply shortage amid the Gulf crisis. This is expected to result in double digit earnings growth for these companies.

PHARMACEUTICALS
Profitability of pharma companies with overseas exposure is likely to be under pressure given deceleration in the US business. This will be partly offset by a favourable currency movement and better growth in the domestic business. Hospital chains are likely to continue reporting double-digit revenue and profit growth.

TELECOM
Bharti Airtel is expected to report strong net profit growth amid double digit rise in revenue. Improving revenue per user, stable tariff charges and subscriber additions are key positives for the sector.

Advertisement
Continue Reading

Business

LARRY KUDLOW: It’s time to cut the capital gains tax

Published

on

LARRY KUDLOW: It’s time to cut the capital gains tax

It’s time to cut the capital gains tax. Right now. If there’s a 3.0 reconciliation budget bill that requires only 50 Republican votes plus Veep Vance for 51, the GOP can do it. Put a capital gains tax cut in that 3.0. It’ll add growth to the GOP message. Polls show that in addition to the voter ID bill, voters want government fraud to be cleaned up, and they’d like middle class tax cuts for growth.

Yet we need some leadership from the Senate majority leader, John Thune, and we also have to convince President Trump. He does want a reconciliation 3.0 bill for the SAVE America voter ID citizenship bill and for military spending replenishment, both of which are fine by me — but we need a cap gains tax cut that will benefit average middle class working folks.

Advertisement

Right now empty nesters don’t need their multi-bedroom homes, but they really can’t afford to pay a $500,000 capital gains tax which comes mainly from President Biden’s 21 percent inflation during his four years in the White House.

Last night I talked to Newt Gingrich about this issue and here’s what the former House Speaker said: “There are millions of Americans whose children have grown up their houses too big. They’d like to sell it. But the current tax consequence is so great they won’t sell it.” Indexing capital gains, he added, “it’s very simple. Should you have to pay tax on inflation? Now, if you don’t pay tax on inflation, suddenly you have a much bigger interest in investing.” Mr. Gingrich concluded that “when we cut the capital gains tax, when I was speaker, revenue was at $60 billion from capital gains. After we cut it, it jumped to $200 billion”

Sure enough, absolutely. Actually, no one should have to pay a tax on inflation. So if we index the capital gains tax for inflation, people would just pay tax on the real appreciation of their home or other assets, and that is much fairer.

We’re not just talking about the rich by the way, but really middle-class homeowners who might have bought their house maybe 30 or 40 years ago, and the inflation mounts up. Why should they be soaked just because the Federal Reserve printed too much money, or the federal government spent too much money? The answer is that they shouldn’t.

Many of us have been fighting this battle for decades. Yet now if we want to end the housing recession, indexing capital gains would unlock probably a million homes for sale on the market that would be available at a decent price for Gen Z and millennial affordability.

Here’s another key point. The capital gains tax exemption for the sale of a home should be doubled. Right now it’s at $250,000 for a single person, and $500,000 for married filing jointly couples.

These levels have not been changed since 1997, nearly 30 years ago. There’s been a lot of inflation since then. So why not raise the capital gains tax exemption to $500,000 for singles and $1 million for married couples filing jointly? It’s guaranteed that the unlocking effect because of lowering capital gains taxes will produce a flood of revenues for the federal fisc, and will greatly loosen up the frozen housing market.

Advertisement

The trend for existing home sales is about 5 million a year over time. But in recent years, it slumped to 4 million a year. A drop of one million a year. Cutting the capital gains tax will boost these sales and probably new housing starts as well.

It would be great to get lower mortgage rates and easier regulations at the local level. Closing the border by Mr. Trump will stop all of the illegal migrants who bid up rental homes and home ownership prices. And according to a paper published by the Federal Reserve Bank of Dallas, this wave of migration accounted for roughly 30 percent of home-price growth. Cutting the capital gains tax would be huge. Let’s get going on it.

Continue Reading

Business

Nvidia Shares Fall Nearly 2% After Report Says China’s DeepSeek Is Developing Its Own AI Inference Chip

Published

on

Nvidia To Report Quarterly Earnings

Shares of Nvidia fell Tuesday, trading at $191.70, down $3.85, or 1.97 percent, after a Reuters report said Chinese artificial intelligence company DeepSeek is developing its own semiconductor for AI computing, a move that could reduce the startup’s reliance on chips from both Nvidia and Huawei.

Note: This article is intended to provide factual context and does not constitute financial advice. Readers should consult a licensed financial advisor before making investment decisions.

According to the Reuters report, citing three sources familiar with the matter, DeepSeek’s chip is being designed specifically for inference, the stage of AI computing in which an already-trained model generates responses to user queries, rather than for training new models from scratch. That focus places the project squarely within what has become the fastest-growing segment of AI computing demand, as more of the industry’s overall workload shifts from building large language models to running them for end users. Inference tasks can often be handled by specialized, lower-cost chips that consume less power than the general-purpose graphics processing units Nvidia has built its business around.

The effort reportedly began roughly a year ago and remains in its early stages. According to the Reuters report, DeepSeek has been in discussions with outside chip-design firms, semiconductor foundries and memory suppliers as part of the initiative, while also quietly increasing its hiring of chip-design engineers in recent months without posting public job listings for those specific roles.

Advertisement

DeepSeek’s move would mark a significant strategic shift for a company that has been held up in China as a national AI success story since it drew rapid global attention last year with the release of two highly efficient AI models. The base model for DeepSeek’s R1 reasoning system was trained using Nvidia’s H800 chip, a China-specific variant that the U.S. government subsequently banned from export in late 2023. Since then, DeepSeek has increasingly shifted its computing workloads toward Huawei’s Ascend chip lineup, releasing a version of its V4 model earlier this year that was specifically optimized for Huawei’s hardware.

Should DeepSeek successfully develop its own competitive inference chip, the move would add to the competitive pressure already facing both Nvidia and Huawei within China’s AI chip market, according to the Reuters report. It would also place DeepSeek alongside a growing list of AI developers worldwide that have moved to design their own custom silicon rather than relying solely on Nvidia’s hardware. OpenAI unveiled its first custom inference chip, developed in partnership with Broadcom and named Jalapeño, last month, while Anthropic has separately been exploring the development of its own chips, according to earlier Reuters reporting from April.

DeepSeek faces significant obstacles specific to its position as a Chinese company, however. U.S. export restrictions bar Chinese chip designers from using the most advanced semiconductor manufacturing foundries located overseas, while separate American export controls have limited China’s access to high-bandwidth memory, a component considered essential to building competitive inference chips. DeepSeek founder Liang Wenfeng acknowledged in a 2024 interview that these export restrictions presented genuine obstacles for the company’s broader ambitions.

The chip development news comes as DeepSeek has also been pursuing its first external funding round. According to media reports cited by TradingKey, the company completed a Series A funding round in mid-June, raising approximately 51 billion yuan, or roughly $7.5 billion, at a post-money valuation of around 400 billion yuan. The funding round reportedly employed an unusual transaction structure, with external investor funds directed into a limited partnership managed by Liang rather than invested directly into the DeepSeek entity itself, and with those investors receiving no voting rights or board representation in exchange for their capital.

Advertisement

DeepSeek has moved quickly to put that capital to use. The company posted a large recruitment call in late June covering 33 positions across seven categories, including algorithms, research and development, and data engineering, stating it was working to at least double the size of all its departments. The company has also begun building out its own computing infrastructure, posting its first data center-related job listings in Ulanqab, Inner Mongolia, earlier this year, a shift that analysts described as moving DeepSeek away from a lighter-asset research and development model toward a more capital-intensive approach involving self-built computing clusters.

Nvidia’s decline Tuesday came amid a broader pullback across chip and technology stocks tied to a separate development: blowout second-quarter earnings guidance from Samsung Electronics that nonetheless triggered profit-taking across the memory chip sector. Micron Technology fell roughly 4.7 percent to 7 percent during the session, while Western Digital and SanDisk also posted significant declines, according to multiple market reports. Nvidia’s own decline was compounded by a separate report indicating that some U.S. companies have been exploring cheaper Chinese AI models as alternatives to offerings from major American technology firms, adding further pressure to sentiment around Nvidia and other companies central to the AI infrastructure buildout.

Nvidia’s stock has underperformed some of its chip-sector peers so far in 2026, according to a technical analysis published by BeInCrypto. The stock lost the $200 level on June 23 and has not reclaimed it since, with the analysis identifying $189 as a key support level within the stock’s broader trading channel. According to the same analysis, strong AI spending guidance from major cloud computing companies later in July, or a significant new agreement involving China, could help push Nvidia shares back above $200, while continued erosion of confidence in the broader AI trade could see the stock fall further below its current trading range.

Nvidia remains up approximately 4.9 percent year-to-date as of Monday’s close, according to data cited by Moomoo, even as the stock has faced repeated bouts of volatility throughout 2026 tied to shifting sentiment around AI infrastructure spending, export policy developments affecting China, and competitive dynamics within the broader semiconductor industry. With DeepSeek’s chip development effort still in its early stages and facing significant regulatory and technical hurdles, analysts have generally cautioned that any meaningful competitive impact on Nvidia’s business would likely take years to materialize, even as Tuesday’s report added to a broader narrative of AI companies worldwide seeking greater independence from Nvidia’s dominant position in AI computing hardware.

Advertisement
Continue Reading

Business

10-year yield seen slipping to 6.64% as Fed bets ease

Published

on

10-year yield seen slipping to 6.64% as Fed bets ease
Mumbai: The recent rally in India’s benchmark 10-year government bonds may have further upside, supported by expectations that circumspect US jobs data might prompt the US Federal Reserve to defer an increase in policy rates, treasury officials said.

Furthermore, the likelihood of inclusion of Indian sovereign bonds in the Bloomberg bond index and the retreat in crude oil prices to levels last seen before the start of the Iran war should aid bond prices, they said.

Bond yields and prices have an inverse relationship and move in opposite directions.

10-year yield seen slipping to 6.64% as Fed bets ease
Advertisement

Indian government bonds may see further gains as US jobs data eases rate hike concerns. The potential inclusion of Indian sovereign bonds in a major index also supports bond prices. Retreating crude oil prices further contribute to the positive outlook for these bonds. Benchmark 10-year yields have already declined and are expected to ease more. Analysts anticipate further easing towards 6.64% levels in the near term.


“Yields have eased over the past few sessions because the latest jobs data in the US came in lower than expected, so rate hike expectations by the US Fed have eased,” said Alok Singh, head of treasury at CSB Bank. “I do not expect a lot of uptick in yields, maybe 2-3 basis points, unless a decision on including Indian bonds in the Bloomberg index is deferred again.”
One basis point is a hundredth of a percentage point.


The benchmark 10-year yield has declined 7 basis points over the past three trading sessions, settling below the 6.70% mark for the first time since March 13. It ended at 6.69% on Tuesday and is expected to ease further, at least to 6.64%-6.65% levels.
“I expect further easing near 6.64% levels in the near term, and in the long term, if Bloomberg inclusion happens, 6.50% is visible,” Alok Singh said.The US non-farm payrolls rose at a much slower pace than expected, adding only 57,000 jobs in June (against 129,000 in May 2026) versus expectations of 110,000, according to Bank of Baroda.

Continue Reading

Business

Biff Tannen and the price of bendable rules

Published

on

Biff Tannen and the price of bendable rules

Somewhere between England’s third goal against Mexico on Sunday night and my second glass of something cold enough to hurt, my phone lit up with the news that FIFA had suspended Folarin Balogun’s one-match ban.

Not overturned, you understand. Suspended. Parked for a “probationary period” of one year, like a sixth-former caught smoking behind the bike sheds who has promised, hand on heart, never to do it again.

The ban existed for the most boring reason imaginable: the rules. Balogun was sent off against Bosnia and Herzegovina for a nasty stamp on Tarik Muharemovic’s ankle, VAR had a look, and out came the red card. Under FIFA’s regulations a straight red brings an automatic one-match suspension. No appeal, no haggling. That is the entire point of the word automatic.

Except, it turns out, when the president of the host nation picks up the telephone. Donald Trump confirmed, quite cheerfully, that he had called Gianni Infantino to ask for a review of the card, on the expert basis that, in his own words, “I didn’t know what the hell a red card was.” Days later FIFA’s disciplinary committee reached for Article 27 of its own code, suspended the ban, fined US Soccer $40,000 for form’s sake, and Balogun trotted out against Belgium in Seattle on Monday night.

And all I could think of, watching this unfold, was Biff Tannen.

Advertisement

You remember Biff. Back to the Future Part II. The school bully who gets hold of a sports almanac from the future, bets on results he already knows, and builds a casino empire with his name in lights on the front. Screenwriter Bob Gale confirmed years ago that the older, richer, gold-lift-and-terrible-tie version of Biff was modelled on a certain New York property developer. It was a joke in 1989. The joke has now climbed out of the screen, taken the host nation’s armband and started ringing the referee.

Because the almanac was never really about the winnings. The almanac was about certainty, the delicious knowledge that the rules binding everyone else do not bind you. Biff didn’t out-gamble anybody. He simply operated in a market where he alone knew the outcome was negotiable. And Hill Valley in the rewritten 1985 wasn’t richer for it; it was a smoking ruin with one very shiny tower in the middle.

Business readers will recognise this pattern instantly, because it is precisely why the rule of law, rather than oil or talent or sunshine, is the most valuable economic asset any jurisdiction can own. Nobody invests where the courts take phone calls. Nobody signs a contract worth having if enforcement depends on who the counterparty knows. FIFA’s own statutes prohibit political interference, and Infantino insists his judicial bodies acted entirely independently, which would be considerably more soothing had the beneficiary not been the co-host’s star striker, days after a presidential phone call. UEFA said FIFA had “crossed a red line”. Wayne Rooney called it a disgrace. Belgium appealed and was told it had no standing, which is a bold thing to say to the actual opponents in the actual match.

The floodgates duly opened. Within a day the French federation was asking FIFA to look again at a yellow card shown to Michael Olise, and Thomas Tuchel was being asked, with a straight face, whether England ought to start appealing its red cards too.

Advertisement

Sponsors pay billions for this tournament on the understanding that the product is sport rather than scripted television, and analysts are already asking what political capture does to that valuation. I wrote only last week about air-conditioned stadiums and whether this World Cup is really a level playing field; I confess I did not expect the pitch to tilt quite this quickly.

It is the same disease I diagnosed when CBS cancelled Stephen Colbert to keep the White House sweet: institutions discovering, under pressure, that their rules were only ever suggestions. And with the promised World Cup boost already failing to show up in the US jobs numbers, the tournament’s real dividend, trust, is the one asset the hosts can least afford to burn.

Here is the delicious bit, though. Balogun played. And the United States lost 4-1 to Belgium and tumbled out of their own World Cup. Even Biff, clutching his almanac, eventually discovered that rigging the odds is not the same thing as being any good. You can lean on the referee, suspend the suspension and declare a great injustice reversed on your own social network. The scoreboard, bless it, remains one of the last institutions that doesn’t take calls.


Richard Alvin

Richard Alvin

Richard Alvin is a serial entrepreneur, a former advisor to the UK Government about small business and an Honorary Teaching Fellow on Business at Lancaster University.

A winner of the London Chamber of Commerce Business Person of the year and Freeman of the City of London for his services to business and charity. Richard is also Group MD of Capital Business Media and SME business research company Trends Research, regarded as one of the UK’s leading experts in the SME sector and an active angel investor and advisor to new start companies.

Richard is also the host of Save Our Business the U.S. based business advice television show.

Advertisement

Continue Reading

Business

Form 4 ServiceTitan Inc For: 7 July

Published

on


Form 4 ServiceTitan Inc For: 7 July

Continue Reading

Trending

Copyright © 2025