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Hub helps manage startup stress

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Hub helps manage startup stress

A clinical mental health specialist has launched a ‘neurowellness’ hub in Subiaco, using VR as part of the offering.

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Stifel cuts Manhattan Associates stock price target on valuation

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Stifel cuts Manhattan Associates stock price target on valuation

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The role of preventive care in avoiding costly dental treatments

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Pain is a universal experience. It can be sharp, dull, constant, or fleeting. But for some, it lingers, becoming a daily struggle. Dr. Reza Ray Ehsan has spent his career helping people manage and overcome pain.

Dental appointments have a way of sliding down the priority list. When nothing hurts and everything seems fine, it feels reasonable to postpone that check-up for another month, or perhaps until something actually demands attention.

Work deadlines press harder than a gentle reminder card, and family commitments feel more urgent than a routine scale and polish.

Most of us only rediscover our teeth when they announce themselves through discomfort. A sudden sharp sensation while biting into an apple, gums that streak pink across the bathroom sink, or that annoying chip that your tongue keeps finding. By then, what might have been caught early often requires more complex intervention.

The concept of preventive dental care isn’t about manufacturing anxiety or filling appointment books. Rather, it represents a measured approach that recognises how today’s small actions influence tomorrow’s treatment needs. What you choose to do now genuinely affects the dental procedures you may face later.

Understanding preventive dental care and its impact on your smile

Think of preventive dental care as the partnership between what you do at home and the professional oversight that catches what daily routines cannot. Instead of waiting for symptoms to appear, this approach prioritises early detection alongside practical, everyday guidance.

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What preventive care actually involves

At home, you’re dealing with the daily accumulation of plaque and food particles that naturally build up between meals. Brushing twice daily removes the soft bacterial film, while cleaning between teeth reaches the spots your toothbrush cannot access effectively.

Professional appointments pick up where home care leaves off. Dental hygienists remove the hardened tartar deposits that form despite careful brushing, whilst routine examinations track subtle changes in your teeth and gums before they develop into problems requiring treatment.

The relationship works best when both elements support each other. Your daily efforts matter significantly, but they need backing from professional monitoring to be truly effective.

How prevention supports cosmetic dentistry

Healthy foundations matter enormously if you’re considering aesthetic dental work. Gum disease creates an unstable base for treatments like whitening or veneers, whilst untreated decay can compromise how well restorations integrate with your natural teeth.

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When your oral health remains stable, you have greater flexibility with cosmetic options. Treatments tend to last longer, require less maintenance, and integrate more seamlessly with your existing smile. Prevention essentially protects whatever investment you might make in aesthetic dentistry.

The real cost of postponing dental care

Delaying dental appointments when everything feels fine seems logical, yet early intervention consistently proves simpler and less invasive than delayed treatment.

Consider how problems typically progress. A small cavity caught early might need just a straightforward filling. Allow that decay to deepen, and you’re looking at root canal treatment or crown work. Similarly, early gum inflammation often responds well to professional cleaning and improved home care, whereas advanced gum disease can affect the bone and ligaments supporting your teeth.

Regular oral health screenings allow problems to be addressed while they remain manageable. Whether you visit a dentist in Upminster or elsewhere, these routine examinations focus on identifying concerns at their most treatable stage.

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Understanding NHS and private dental costs

Cost concerns often influence dental decisions, so understanding how dental services work can help with planning.

NHS dental treatment operates through a banded pricing structure. Band 1 covers examinations, preventive advice and basic treatments. Band 2 includes procedures like fillings and root canal work. Band 3 encompasses more complex restorative treatments.

Private dental fees vary between practices and procedures, with treatment plans provided before work begins so you know what to expect. For many people, NHS dental services offer a predictable and accessible route to maintaining oral health.

Building sustainable oral hygiene habits

Effective oral hygiene relies more on consistency than complexity. You don’t need expensive products or elaborate routines, just reliable daily actions that become second nature.

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Brushing twice daily with fluoride toothpaste removes the bacterial film that constantly forms on teeth. Cleaning between teeth with floss or interdental brushes reaches areas that toothbrushes miss entirely. These modest daily steps significantly reduce the likelihood of decay and gum problems developing over time.

Why professional cleaning remains essential

Even with meticulous home care, plaque gradually hardens into tartar. Once this calcified deposit forms, it cannot be shifted with regular brushing or flossing. Professional instruments are needed to scale it away safely, which is why dental hygiene appointments remain valuable regardless of how thorough you believe your routine to be.

During a scale and polish, tartar deposits are carefully removed from tooth surfaces, including areas near or slightly below the gum line. The teeth are then polished smooth, making it harder for new plaque to adhere. These appointments also provide an opportunity to review your home care routine and adjust techniques where needed.

How regular care supports long-term value

Think of routine dental visits as reducing the probability of complex treatment later on. Prevention doesn’t eliminate all risk, but it significantly increases the chances that problems are caught and managed early.

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If you’re registered with an NHS dentist, preventive care often proves both straightforward and affordable within the banded fee structure.

Early detection makes the difference

Many dental problems develop gradually without obvious symptoms. Enamel changes appear before cavities form, whilst X-rays can reveal decay between teeth or beneath existing fillings. Soft tissue examinations screen for changes that warrant further investigation.

These assessments form part of routine oral health screening, carried out according to current clinical guidelines and tailored to individual risk factors.

Preventing gum disease

Gum disease affects most adults at some stage, but early-stage inflammation often responds well to professional cleaning and improved oral hygiene. Regular removal of the deposits that contribute to gum irritation, combined with effective home care, can prevent progression to more serious stages.

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Your dental team will adapt their advice to your particular circumstances, considering medical history and individual risk factors rather than applying generic recommendations.

What to expect from routine appointments

During standard examinations, your dentist checks teeth, gums and soft tissues for signs of decay, disease or other changes. They may take X-rays when clinically appropriate and examine existing restorations for signs of wear or loosening.

Most adults benefit from check-ups every six to twelve months, though individual needs vary. Some people require more frequent monitoring due to higher risk factors, whilst children typically attend every six months as their teeth develop.

Your dentist will recommend a schedule that reflects your specific circumstances rather than following rigid rules.

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Accessing affordable dental care

NHS dental services provide essential preventive and restorative treatment at set fees. Certain groups qualify for free NHS dental care, including under-18s, pregnant women and those who’ve given birth within the last twelve months, plus people receiving specific qualifying benefits.

If you’re unsure about eligibility, your dental practice can explain the process and help determine what applies to your situation.

Protecting cosmetic dental investments

If you’ve invested in cosmetic dental treatment, preventive care becomes even more significant. Veneers, crowns and other restorations depend on healthy surrounding tissues for stability and appearance. They require the same ongoing maintenance as natural teeth.

Healthy gums support the aesthetic success of cosmetic work, whilst regular reviews allow monitoring of restorations and minor adjustments when needed. Prevention helps protect what you’ve already invested in, ensuring treatments continue to serve you well.

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Preventive care fundamentally concerns stability over reactivity. Small, consistent actions at home, supported by professional oversight, reduce the likelihood of unexpected dental problems whilst safeguarding any existing dental work. In an environment where dental treatment costs continue to rise, prevention offers both practical and financial benefits that compound over time.

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McDonald's boss on abuse claims: 'I don't want to talk about the past'

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McDonald's boss on abuse claims: 'I don't want to talk about the past'

A BBC investigation in 2023 heard from more than 100 McDonald’s workers in the UK claiming they faced sexual assault, harassment, racism, and bullying

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Stick to defensive and quality themes amid volatile global setup: Mayuresh Joshi

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Stick to defensive and quality themes amid volatile global setup: Mayuresh Joshi
Indian equity markets have staged a strong rebound of nearly 10% from their March lows on the Nifty, prompting investors to reassess opportunities at current levels. While the broader sentiment has improved, market participants are becoming increasingly selective, focusing on earnings visibility, balance sheet strength, and sectoral tailwinds.

Speaking on ET Now, Mayuresh Joshi, Head Equity, Marketsmith India highlighted that the current phase of the market favors businesses with consistent earnings delivery and structural growth drivers, especially in a mixed global demand environment and evolving input cost dynamics.

“Our own sense is that a few sectors which are showing signs of inherent strength where earnings might probably be a little bit more consistent both in terms of Q4 earnings delivery as well as expectations in terms of the second order effects when it comes to input cost inflation and demand dynamics on Q1 as well, I think power clearly stands out,” Joshi said.

He pointed to the entire power ecosystem as a key area of interest, including generators, transmission companies, and select ancillary players. According to him, the sector benefits from sustained demand visibility and improving structural trends.

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At the same time, he maintained a cautious but constructive stance on pharmaceuticals, calling it a defensive pocket in an uncertain environment. “At the same time our own sense is that pharma does become a sort of a defensive bet where earnings probably can remain far more stable compared to the rest of the pack,” he added.


Within financials, Joshi emphasized a very selective approach, particularly favoring mid-cap PSU banks over other segments.
“Very-very selective in terms of BFSI. Within BFSI our own sense is that the midcap PSU banks might actually fare better as we head into the next few quarters both in terms of valuations, the ratings, and rankings that we see at Marketsmith India and expectations in terms of earnings delivery as well,” he noted, adding that banks such as Bank of Maharashtra, Bank of Baroda, Bank of India, and Indian Bank remain on the radar based on their recent performance trends.He also identified niche engineering, manufacturing, and mining companies as potential outperformers in the current cycle.

Among specific stock ideas, Joshi highlighted Sai Life Sciences within the pharma space. “Sai Life Sciences is something that we continue liking. It is a very good CRDMO play. Our own sense is that the kind of clientele that it probably got, the order book that it is sitting on, the gross margins that it probably delivers, and the EBITDA margins as well along with return ratios might actually hold up,” he said.

On the mining and power-linked theme, he pointed to Godawari Power as another key idea. “Mining companies might continue doing well… with clearances probably getting received will mean and will obviously amplify the kind of volume growth that is probably expected,” he said.

He further added that domestic demand drivers such as power consumption and the rising data centre ecosystem are expected to support growth. “In Godawari Power, all these elements probably take place, realisations better than most market realisations, completely backward integrated unit… and therefore from a balance sheet perspective looks extremely strong,” Joshi explained.

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Addressing concerns around newer growth areas such as battery energy storage systems (BESS), Joshi acknowledged the capital intensity but downplayed near-term risks to profitability.

“The capex that is probably required for creating and establishing BESS facilities are quite large at this juncture. But it is going to be the need of the hour as we head into the next few years,” he said, adding that investments are likely to be staggered and will not immediately impact return ratios.

On the IT sector, Joshi remained cautious, citing weak commentary and emerging revenue pressure. “The commentaries have been quite muted honestly and therefore we have stayed away from the entire pack to a large extent,” he said.

He highlighted that while global hyperscalers are investing heavily in AI, Indian IT firms are likely to benefit mainly at the application layer. However, he warned of near-term disruption. “It might hold out in terms of numbers as far as constant currency is concerned… but again this disruption is something which will genuinely cause some element of earnings disruption,” he noted.

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In contrast, FMCG has shown resilience, with Nestle delivering a strong set of results, including robust revenue and profit growth. “Very strong set of numbers from Nestle… the numbers across were a huge beat and therefore the management commentary is very supportive,” Joshi said.

However, he flagged input cost pressures from milk prices, crude derivatives, and logistics as key monitorable factors going forward, along with monsoon performance impacting rural demand.

While not holding FMCG stocks currently, Joshi said Tata Consumer and CCL Products remain on his watchlist due to their diversified portfolios and global expansion strategies, particularly in coffee products.

Overall, the market narrative continues to shift towards selective stock-picking, with investors focusing on sectors offering structural growth, pricing power, and balance sheet strength amid a still-evolving macroeconomic backdrop.

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McDonald’s UK Launches 2,500 Paid Work Experience Placements to Tackle NEET Crisis

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McDonald's UK Launches 2,500 Paid Work Experience Placements to Tackle NEET Crisis

With the number of young Britons not in education, employment or training (NEET) closing in on the one million mark, McDonald’s UK has stepped into the breach with what it claims is the largest in-person work experience programme the country has ever seen.

The fast-food giant, one of the UK’s biggest employers of under-25s, today unveiled a nationwide scheme offering 2,500 paid placements in its first year, with a stated ambition to scale the commitment annually. Crucially for a generation increasingly priced out of unpaid internships, every placement will come with a wage attached.

The initiative will be delivered through McDonald’s network of franchisees, the local business owners who run the bulk of its 1,400-plus restaurants, and will be deliberately weighted towards the country’s NEET hotspots. A quarter of all placements have been earmarked for young people who are already NEET or considered at risk of becoming so.

To underpin the launch, McDonald’s has commissioned its first Youth Confidence Index, a piece of research that lays bare the gap between aspiration and opportunity confronting Britain’s under-25s. While 80 per cent of those in education, training or employment believe they have something positive to offer society, that figure plunges to 57 per cent among the NEET cohort. Two-thirds (67 per cent) of young people surveyed said they would jump at the chance to do work experience but cannot find it; almost seven in ten (69 per cent) cited a lack of opportunities locally, while 61 per cent said they simply could not afford to work for free.

It is a familiar picture to anyone who has covered the small business beat over the past decade, a labour market in which entry-level roles have thinned, hospitality and retail vacancies are no longer the rite of passage they once were, and the Bank of Mum and Dad has quietly become a prerequisite for a foot on the career ladder.

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Lauren Schultz, chief executive of McDonald’s UK & Ireland, framed the move as both a commercial and civic responsibility. “At McDonald’s, we believe in the potential and ability of young people and want to help them make it,” she said. “With over 100,000 employees under 25 across the UK, we have the reach to make a real difference and are uniquely positioned to open doors at scale. Everything a young person needs to learn about the world of work, from communication to financial skills, can be mastered at McDonald’s.”

The announcement has been welcomed in Whitehall. Pat McFadden, Secretary of State for Work and Pensions, said the scheme demonstrated “what’s possible when Government and business help young people into work”, noting McDonald’s “strong track record” of training. The Rt Hon. Alan Milburn, who chairs the government’s Young People and Work Review, was rather less restrained, branding the NEET crisis “a national outrage with long-term consequences” and calling on other employers to follow suit.

Sector-watchers and academics were similarly supportive. Lee Elliot Major OBE, professor of social mobility at the University of Exeter, said: “We don’t have a shortage of talent in this country, we have a shortage of opportunity. By offering paid work experience at scale, McDonald’s is showing how businesses can boost social mobility and productivity, potentially transforming the life chances of thousands of young people.”

Haroon Chowdry, chief executive of the Centre for Young Lives, said the data was unambiguous. “Young people want to work. They have hopes and ambition, but what they often lack are opportunity and support. Every young NEET is a person who has been let down by the system.”

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For the participants themselves, all aged 16 or over, the offer is a five-day, hands-on placement covering the core mechanics of running a restaurant, from inventory checks and drive-thru operations to customer service, all under the supervision of seasoned crew. Tucked alongside the practical experience are sessions on interview technique and time management, the soft-skills currency that small and medium-sized employers across the country routinely complain is missing from CVs.

The programme builds on a body of work that pre-dates the current NEET emergency by some margin. McDonald’s UK & Ireland’s apprenticeship scheme has supported more than 22,000 people in earning degrees since 2006, while community initiatives such as Fun Football and Taste for Work, the latter of which has reached more than 210,000 youngsters, have long formed part of the company’s social investment. Today’s announcement also sees the chain partnering with two of the country’s more influential think tanks. The Centre for Young Lives is publishing a fresh report, Turning the Tide on Rising NEETs, setting out evidence-based policy recommendations, while the Institute for Public Policy Research (IPPR) is embarking on a two-year research programme, State of a Generation.

For a government that has staked political capital on its Youth Guarantee, a pledge to get every young person earning or learning, the McDonald’s intervention is timely. Whether other large employers can be persuaded to write similarly sizeable cheques remains the open question. As Milburn put it, this is the “kind of leadership employers need to demonstrate if we’re serious about giving every young person a fair start.”

For SME owners watching from the sidelines, the message is harder to ignore. The talent is there. So is the appetite. What has been missing, until now, is a door wide enough to let them through.

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Amy Ingham

Amy is a newly qualified journalist specialising in business journalism at Business Matters with responsibility for news content for what is now the UK’s largest print and online source of current business news.

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Aussie shares fall as war dims hopes for US rate cuts

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Aussie shares fall as war dims hopes for US rate cuts

The local share market has suffered its worst loss in more than a month on fears the Middle East conflict could delay US interest rate cuts.

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Rolls-Royce Voted UK’s Most Iconic Trade Mark as IPO Register Hits 150

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Rolls-Royce Voted UK's Most Iconic Trade Mark as IPO Register Hits 150

Rolls-Royce has been crowned the nation’s most iconic trade mark in a public poll marking 150 years since Britain became one of the first countries in the world to formalise the protection of brands, the Intellectual Property Office (IPO) has announced.

The Goodwood-built marque pipped Radio Caroline, Twinings and Cadbury to the top spot in a survey that drew around 2,000 nominations, with the public asked to choose the brands they felt had most shaped daily life in the UK. Rounding out the top ten were Bass, Burberry, the Transport for London roundel, Calpol, Mini and the BBC, a roll-call that reads less like a marketing list and more like a cultural autobiography of post-war Britain.

The poll coincides with the 150th anniversary of the UK trade mark register, which opened for business on 1 January 1876 following the passage of the Trade Marks Registration Act 1875. The very first mark to be registered, on day one, was the Bass & Co red triangle label, a piece of intellectual property still in use today and still, as one respondent succinctly observed, attached to “good beer”.

For the SME community, the milestone is more than ceremonial. The register now protects more than 2.5 million marks, with around 200,000 fresh applications received in the past year alone, a record-breaking figure that points to the value modern entrepreneurs place on owning their identity in an increasingly crowded marketplace.

More than 400 trade marks filed before 1900 remain live on the register, a remarkable testament to brand longevity. Bovril (1886), Drambuie (1893), Lyle’s Sugar (1887), Bird’s Custard Powder (1891), Rose’s Lime Juice Cordial (1876) and Woodward’s Gripe Water (1876) are all still trading on the goodwill first banked by their Victorian founders. Even Lyle’s Golden Syrup carries with it the gloriously biblical “Out of the Strong Came Forth Sweetness”, registered in 1884 and quietly enduring on supermarket shelves ever since.

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Other Victorian filings border on the prophetic. Kodak was registered in 1888, just as mass photography was emerging, while a mark named “Millennium” was filed in January 1892, more than a century before the date it would come to evoke.

Adam Williams, chief executive of the IPO, said the anniversary underscored the role of trade marks as the bedrock of consumer confidence. “Trade marks are the foundation of brand trust. For 150 years, they’ve helped British businesses, from corner shops and market stalls to app stores and global online retailers, build lasting relationships with consumers and stand behind the quality of their products,” he said. “The tens of thousands who register a trade mark each year are making a statement: we’ve built something good, and we’re putting our name to it.”

Tom Reynolds, chief executive of the British Brands Group, described trade marks as “a legal promise” between business and customer. “Some trade marks have become so embedded in our lives that they’ve become shorthand for the thing itself. Think of a tick, a swoosh, or even a silver lady on a car bonnet. Instantly, you know exactly what you’re getting. That’s the power of a trade mark, and it’s the foundation every iconic brand is built on.”

Kelly Saliger, president of the Chartered Institute of Trade Mark Attorneys (CITMA), said the application surge confirmed the UK’s continuing pull as a centre of enterprise. “Brand recognition is a powerful asset, and a registered trade mark protects it, acting as a marker in the sand that warns other businesses to steer clear, and giving the owner the means to take action against those who come too close.”

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Rolls-Royce, whose Silver Ghost was officially dubbed “the best car in the world” in 1913, has long since transcended the motor industry. Julian Jenkins, director of sales and brand at Rolls-Royce Motor Cars, said the result reflected the way the marque had become “a global shorthand for the best of the best in any field”. Matthew Hill, head of intellectual property at Rolls-Royce plc, added that the recognition acknowledged the company’s “continuing commitment to powering, protecting and connecting people everywhere”.

Radio Caroline, the offshore station that sailed into broadcasting history from the North Sea in 1964 and was finally registered as a trade mark in 1992, was second on the list. Station manager Peter Moore said the recognition was “a testament to our past, present and future”, while listeners reminisced about passing O-Levels to its broadcasts.

Twinings, which has traded from the same Strand address since 1706 and registered its mark in 1908, was third. Chief brand officer Heather Hartridge said the logo was “more than just a logo, it is a symbol of the craftsmanship, expertise and care that goes into every blend”.

Cadbury, first traded in 1824 and registered in 1886, was fourth. Equity marketing director Phil Warfield said the brand’s “iconic glass and a half” remained “a promise to our customers for generations”. Ewa Chappell, legal and corporate affairs director at Budweiser Brewing Group UK/Ireland, current custodians of Bass, noted that the original red triangle had been “copied so often that it proved just how powerful the demand for Bass truly was”.

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Burberry’s check, born in the trenches of the First World War, made the list alongside the Transport for London roundel, first protected in 1917. TfL customer director Emma Strain said the symbol had “guided Londoners and visitors safely through the capital as a trusted and globally renowned emblem” for more than a century.

Calpol, the small bottle that has soothed generations of feverish children, sat eighth, with one parent describing it simply as “the first thing you reach for at 3am”. Mini, the diminutive motor that defined British car-making from 1959 onwards, was ninth. Head of MINI Jean-Philippe Parain said the brand “continues to stand for timeless design, go-kart handling, and distinctive personality”. The BBC completed the top ten.

When the 1875 Act took effect, applications arrived by post, were entered by hand, and could only protect marks used on physical goods. Today’s register tells a rather different story. Services as well as goods are covered, and registrable marks now include holograms, motion marks, multimedia marks and patterns of light. Applications cover categories that would have bewildered a Victorian clerk, from snack products derived from insects and edible ant larvae to wearable smartphones, humanoid robots, downloadable virtual handbags, and perfumes for use in virtual worlds.

For SMEs, the practical message is that trade mark protection has never been more accessible, or more strategically important. Registration costs a fraction of the goodwill it preserves, lasts for ten years and can be renewed indefinitely, providing the legal armoury to defend brand value as businesses scale.

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After 150 years, Britain’s trade mark system has, in the IPO’s own words, “no sign of standing still”. For the small businesses building tomorrow’s iconic brands, that should be a reassuring thought.


Amy Ingham

Amy is a newly qualified journalist specialising in business journalism at Business Matters with responsibility for news content for what is now the UK’s largest print and online source of current business news.

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Nine secures free-to-air NBL deal

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Nine secures free-to-air NBL deal

Nine Entertainment has signed a two-year broadcast rights agreement with the National Basketball League for an undisclosed amount.

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Meta Installs Software to Track US Employees’ Mouse Movements and Keystrokes for AI Training

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NEW YORK — Meta Platforms Inc. is rolling out new tracking software on the computers of its U.S.-based employees to capture mouse movements, clicks and keystrokes, using the data to train artificial intelligence models aimed at building autonomous AI agents capable of performing everyday work tasks, according to internal memos obtained by Reuters.

Headquarters of Facebook parent company Meta Platforms Inc in Mountain View
Headquarters of Facebook parent company Meta Platforms Inc in Mountain View

The tool, known as the Model Capability Initiative or MCI, will operate on a curated list of work-related applications and websites. It will also take occasional snapshots of screen content to provide context for the interactions, a staff AI research scientist posted Tuesday in an internal channel for the company’s Meta SuperIntelligence Labs team.

Meta’s push reflects the intensifying race among tech giants to develop more capable AI agents that can navigate computer interfaces like humans — selecting dropdown menus, using keyboard shortcuts and handling multi-step digital workflows. Current models often struggle with these practical interactions despite advances in language understanding.

“If we’re building agents to help people complete everyday tasks using computers, our models need real examples of how people actually use them — things like mouse movements, clicking buttons, and navigating dropdown menus,” Meta spokesperson Andy Stone said in a statement. “To help, we’re launching an internal tool that will capture these kinds of inputs on certain applications to help us train our models.”

The initiative forms part of a broader effort rebranded as the Agent Transformation Accelerator, according to a separate memo from Meta CTO Andrew Bosworth. Bosworth told staff the company aims for a future where AI agents primarily handle routine work while humans direct, review and refine their performance. The data collected will help agents learn to identify when human intervention occurs and improve autonomously in subsequent attempts.

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Meta emphasized that the tracking data will not be used for employee performance evaluations or any purpose beyond AI model training. The company said safeguards are in place to protect sensitive content, though specifics were not detailed in the memos.

The announcement quickly sparked internal debate and external backlash. Employees expressed concerns about privacy, surveillance and the long-term implications for job security in discussions on internal forums. Some viewed the program as turning workers into unwitting trainers for systems that could eventually automate their roles. Online reactions ranged from accusations of dystopian workplace monitoring to pragmatic acceptance that high-quality interaction data remains scarce for training reliable agents.

Privacy advocates and labor groups raised questions about consent, data minimization and potential misuse. While Meta limits the tool to U.S.-based full-time employees and contingent workers on work devices and approved applications, critics worry about the precedent for broader workplace surveillance in the AI era. Similar tracking tools have drawn scrutiny at other companies, though Meta’s explicit link to training replacement-level agents has amplified the reaction.

The move comes as Meta ramps up its massive AI investments. The company plans to spend roughly $140 billion on AI infrastructure and related efforts in 2026, nearly double the previous year’s outlay. CEO Mark Zuckerberg has repeatedly positioned AI as central to the company’s future, from improving content recommendations on Facebook and Instagram to developing advanced agents that could transform productivity tools.

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Building effective computer-using agents requires vast amounts of real-world demonstration data showing not just what actions to take but the precise sequences of mouse clicks, keystrokes and navigation decisions humans make. Public web data or synthetic examples often fall short in replicating the nuances of enterprise software, internal tools and dynamic interfaces. By harvesting anonymized interaction data from its own workforce, Meta aims to close that gap without relying solely on expensive human annotation or simulated environments.

Industry experts note that Meta is not alone in pursuing this approach. Several tech firms and AI startups are exploring ways to capture human-computer interaction data, either through voluntary contributions, synthetic generation or controlled monitoring. However, Meta’s scale — with tens of thousands of U.S. employees using diverse internal systems — offers a rich, varied dataset that could accelerate progress.

The timing coincides with Meta’s aggressive hiring in AI research while simultaneously managing efficiency initiatives across other parts of the business. Reports have circulated about potential layoffs in non-AI divisions, adding to employee anxiety that the tracking program could contribute to workforce reductions as agents mature.

Meta has a history of heavy internal data collection for product improvement, from user behavior on its social platforms to developer interactions with its tools. The company maintains strict policies on data handling and has faced past regulatory scrutiny over privacy practices, leading to billions in fines and settlements. Officials insist the new tool includes protections against capturing or retaining personal or highly sensitive information.

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Still, the rollout highlights tensions in the AI development race. On one side, the need for high-fidelity training data to create genuinely useful agents; on the other, growing societal and employee discomfort with pervasive monitoring. European privacy regulations such as GDPR impose stricter limits on workplace surveillance, potentially complicating similar initiatives for Meta’s international staff.

As AI agents evolve, their ability to autonomously handle tasks like scheduling, data entry, report generation or customer support workflows could reshape white-collar work. Meta’s internal memos frame the effort positively as empowering employees to focus on higher-value work by offloading routine activities. Critics counter that it risks accelerating job displacement without adequate transition support.

The program’s effectiveness will depend on the quality and diversity of the captured data. Mouse trajectories, click patterns and keystroke dynamics provide rich signals about intent, hesitation and workflow efficiency that text-based logs alone cannot convey. Occasional screen snapshots add crucial context, such as the layout of specific applications or the content being manipulated.

Meta has not disclosed technical details about data storage, anonymization techniques or deletion policies. Employees were informed of the rollout but it remains unclear whether participation is mandatory or if opt-out options exist for certain roles.

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The development underscores how Big Tech companies are increasingly turning inward for AI training resources as external data sources face legal challenges, quality issues or saturation. Similar efforts have included using customer service transcripts, code repositories and internal documents, but granular interaction data represents a newer frontier.

For now, the Model Capability Initiative is limited to U.S. employees and specific applications. Its success could influence whether Meta expands the approach or inspires competitors to follow suit. As the technology industry grapples with the dual challenges of advancing AI capabilities and addressing ethical concerns around labor and privacy, Meta’s experiment will be closely watched.

Company leaders have signaled confidence that transparent communication and strict boundaries will alleviate concerns. Whether the initiative ultimately boosts AI performance enough to justify the surveillance tradeoff remains an open question that will likely be tested in the coming months as agents trained on the new data enter internal testing.

In the broader context of 2026’s AI boom, Meta’s decision reflects a pragmatic — if controversial — step toward solving one of the field’s persistent bottlenecks: teaching machines not just what to do, but exactly how humans do it in the messy reality of daily digital work.

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UK Inflation Rises to 3.3% in March 2026 as Middle East War Hits Fuel and Energy Costs

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UK Inflation Rises to 3.3% in March 2026 as Middle East War Hits Fuel and Energy Costs

British small and medium-sized enterprises are facing a fresh squeeze on margins after official figures revealed inflation jumped to 3.3 per cent in March, the first hard evidence of how the Middle East conflict is feeding through to the real economy.

Data released by the Office for National Statistics on Wednesday showed the Consumer Prices Index accelerated from 3 per cent in February, in line with City forecasts and marking the first uptick in the headline rate since December. It is also the first inflation reading to capture the surge in global oil and gas prices since hostilities erupted two months ago, with Brent crude up roughly 30 per cent and trading around the $100-a-barrel mark for several weeks.

The pain at the pump was unmistakable. Petrol rose by 8.6 pence per litre to an average of 140.2p, its highest since August 2024, while diesel, the lifeblood of the haulage and trades sector, leapt by 17.6p to 158.7p, a level not seen since November 2023. For the nation’s 5.5 million SMEs, many of whom rely on vans, lorries and company cars to service customers, it amounts to a significant and largely unhedgeable operating cost.

Air fares added further heat, climbing 10 per cent month-on-month against a 0.3 per cent fall over the same period a year earlier. That is the steepest February-to-March rise since 2016, although the ONS noted that prices were collected before the outbreak of war and were inflated by the timing of long-haul flights immediately after Easter.

Grant Fitzner, chief economist at the ONS, said: “Inflation climbed in March, largely due to increased fuel prices, which saw their largest increase for over three years. Airfares were another upward driver this month, alongside rising food prices. The only significant offset came from clothing costs, where prices rose by less than this time last year.”

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Economists at the International Monetary Fund and elsewhere have warned that the headline rate could climb through the summer and potentially peak above 5 per cent, more than double the Bank of England’s 2 per cent target. Core inflation, which strips out volatile food and energy components, edged down to 3.1 per cent from 3.2 per cent, but services inflation, the measure most closely watched by Threadneedle Street, ticked up to 4.5 per cent from 4.3 per cent. Food prices were 3.7 per cent higher year-on-year, a number that will ripple through hospitality margins.

The Bank of England’s monetary policy committee is expected to leave Bank Rate on hold at 3.75 per cent when it meets next Thursday, though rate-setters are facing an uncomfortable dilemma. Martin Beck, chief economist at WPI Strategy, said: “With inflation likely to remain above target for longer, the Bank of England is unlikely to cut rates any time soon. But equally, the case for further tightening remains weak. A prolonged period of policy on hold looks the most likely outcome, leaving the economy exposed to the trajectory of the conflict and its impact on energy markets.”

Peter Dixon, senior economist at the National Institute of Economic and Social Research, went further, arguing that the Bank “cannot risk appearing complacent, and we therefore expect one precautionary [quarter point] rate increase over the coming months”. A move of that kind would raise the cost of variable-rate borrowing for millions of homeowners and small business owners, and set back those attempting to step onto the property ladder.

There are, however, glimmers of resilience. GDP grew by a stronger-than-expected 0.5 per cent in February and unemployment fell unexpectedly to 4.9 per cent in the three months to February, down from 5.2 per cent, suggesting that, for now at least, the labour market is holding up despite the external shock.

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Rachel Reeves, the chancellor, struck a sympathetic note: “This is not our war, but it is pushing up bills for families and businesses. That’s why it’s my number one priority to keep costs down.” The Treasury has so far extended support to a limited number of rural households dependent on heating oil and has widened an existing scheme aimed at cutting energy bills for businesses, though SME lobby groups are already pressing for more targeted relief for firms whose fuel and logistics costs cannot easily be passed on to customers.

For British SMEs, the immediate message from March’s data is stark: energy-driven cost inflation is back, interest rate relief is further away than many had hoped, and the next phase of the Middle East conflict will do as much to shape the outlook for cash flow and investment as anything decided in Westminster.


Amy Ingham

Amy is a newly qualified journalist specialising in business journalism at Business Matters with responsibility for news content for what is now the UK’s largest print and online source of current business news.

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